Jonathan Lau Email
Head of Central Services @ VGW
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Jonathan Lau Location
- Markham, ON, CA
Jonathan Lau Work
- 2023 -now Head of Central Services @
- 2022 -2023 Head Of Operations @
- 2011 -2022 VP Corporate Operations, People and Culture @
- 2009 -2011 Manager, Operations and Workforce @
- 2005 -2009 Manager, Operations Customer Care Center of The Shopping Channel @ Rogers Media
- 2002 -2005 Team Leader @ Gemma Communications
Jonathan Lau Education
- International Academy of Design and Technology
Diploma (Advertising Design)
2001-2003 - Seneca College
(Graphic Design)
1998-1999 - ROGERS Learning Academy
Certificate (Managing Matters)
2008 - Seneca College
Certificate (How to Handle Difficult Conversations)
2005
Jonathan Lau Skills
- Call Center
- Operations Management
- Business Analysis
- Customer Satisfaction
- Team Leadership
- Contact Centers
- Program Management
- Customer Experience
- Customer Service
- CRM
- Performance Management
- Process Improvement
- Telecommunications
- Quality Assurance
- SDLC
- Strategic Planning
- IVR
- Project Management
- Avaya
- Team Building
- Change Management
- Team Management
- Vendor Management
- Coaching
- Leadership
- Business Process Improvement
- Cross-functional Team Leadership
- Microsoft Excel
- Customer Support
- Employee Engagement
- Relationship Management
- Building Relationships
- Customer Retention
- Project Planning
- Management
- Microsoft Office
- Windows
- Call Centers
- Sales Management
- Business Strategy
- Workforce Management
- Analysis
- Basketball
- Sales
- Strategy
- Outsourcing
- Customer Relationship Management Crm
- Public Speaking
- Cross Functional Team Leadership
- Hospitals
- Business Development
- Operational Efficiency
- Sustainability
- Product Management
- Key Performance Indicators
- Staff Retention
- Customer Relationship Management
Jonathan Lau Summary
- Jonathan Lau, based in Markham, ON, CA, is currently a Head of Central Services at VGW. Jonathan Lau brings experience from previous roles at Staffy Inc., Affinity eSolutions Inc, WIND Mobile and Rogers Media. Jonathan Lau holds a 2001 - 2003 Diploma in Advertising Design @ International Academy of Design and Technology. With a robust skill set that includes Call Center, Operations Management, Business Analysis, Customer Satisfaction, Team Leadership and more. Jonathan Lau has 2 emails on RocketReach.
Looking for a different Jonathan Lau?
Find contact details for 700 million professionals.
Others Named Jonathan Lau
Jonathan Lau
Portfolio Manager
New York, NY, US
Jonathan Lau
Vice President, Global Events
Chicago, IL, US
Jonathan Lau
Head of Central Services
Markham, ON, CA
Jonathan Lau
Co-founder, Research And Development
Calgary, AB, CA
Jonathan Lau
Vice President of Marketing
California, United States
Jonathan Lau
Founder
Singapore
Jonathan Lau
Director Total Rewards
London, GB
Top VGW Employees
Tim Moore-Barton
Chief Operating Officer (COO)
Sunshine Coast, QLD, AU
Kevin Horne
Head of Product
Perth, WA, AU
Mats Johnson
President
Sydney, NSW, AU
Caterina Cavallaro
Associate General Counsel
Sydney, NSW, AU
Tom O'Brien
VP, Risk Operations
Ireland
Wojciech Olearczyk
VP of Engineering
Kraków, PL
Matt Middleton-White
VP of Engineering
Perth, WA, AU
Jasmin Sehic
VP of Product
Perth, WA, AU
Tina Neill
VP Slots - Golden Feather Studios
Sydney, NSW, AU
Chris Kruger
Head of Engineering
Perth, WA, AU
Mike Thunder
General Counsel and Company Secretary
Perth, WA, AU
Dimitri Kirin
VP Growth Products
Isle of Man
Angus Tiet
Chief Financial Officer
Sydney, NSW, AU
Hui Cheng
Vice President of Product Management
California, United States
Ben Whitford
Chief Marketing Officer
Sydney, NSW, AU
Michael Bennet
Head of External Affairs
Perth, WA, AU
Rachel Gopez
Partnerships Marketing Specialist
Sydney, NSW, AU
Clare Wilkes
VP Organisation Development and Performance
Melbourne, VIC, AU
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co