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Jonathan Lapomardo Location
Shrewsbury, MA, US
Jonathan Lapomardo Work
Implementations and Solution Delivery @ (April 2025 - Present)
Technical Customer Success and Delivery @ (April 2024 - April 2025)
Sr. Director, Implementations @ 360insights.com (January 2021 - January 2024)
Director of Client Services @ (January 2019 - January 2021)
Director of Professional Services @ Crimson Hexagon(Acquired by Brandwatch) (January 2017 - December 2018)
Project Manager @ (January 2014 - January 2017)
Project Manager @ (January 2014 - January 2015)
Sr. Manager of Customer Success @ (December 2012 - July 2014)
Customer Success Best Practice Coach @ (August 2011 - December 2012)
Freelance Web Designer and Developer @ Self Employed (October 2009 - July 2011)
Jonathan Lapomardo Education
University of Massachusetts Amherst
Bachelor of Arts (B.A.) (UWW, Business Studies)
Quinsigamond Community College
A. (Liberal Arts)
Jonathan Lapomardo Skills
Cross-functional Team Leadership
Lucidchart
Key Metrics
Executive Reporting
Client Services
Team Building
Strategic Thinking
Partner Engagement
Operational Efficiency
Go-to-Market Strategy
Delivery Management
Strategy
Enablement
Key Performance Indicators
Budgeting
Customer Experience
Skill Development
Client Onboarding
Cloud Applications
Operational Excellence
Business Relationship Management
Business Solution Delivery
Strategic Planning
Process Improvement
Program Management
Team Leadership
Project Delivery
CSS
Web Content Management
HTML
Web Development
Leadership
Agile Methodologies
Web Applications
Project Management
Web Services
Information Architecture
Sales Process
Scrum
JSON
Technical Support
Customer Retention
Agile Project Management
Communication
Decision-Making
Management
User Experience Design (UED)
Interaction Design
Leadership Communications
Mental Health
Account Management
Analytical Skills
Business Process Improvement
Business-to-Business (B2B)
CSM
Change Management
Client Relations
Cross-functional Collaborations
Customer Engagement
Customer Onboarding
Customer Relationship Management (CRM)
Customer Service
Customer Success
Enterprise Software
FinTech
High Performance Teams
Implementation Experience
Interpersonal Skills
Leadership Development
Metrics Driven
Organizational Leadership
People Management
Performance Metrics
Problem Solving
Professional Services
Project Planning
Project Plans
Resource Planning
Service Delivery
Software Implementation
Software as a Service (SaaS)
Systems Thinking
Team Management
Teamwork
Technical Leadership
Training
Upselling
CMS
JavaScript
jQuery
HTML 5
Web Design
Apache
Web 2.0
Tomcat
XHTML
PHP
User Interface Design
JIRA
MySQL
CSS3
Drupal
LAMP
Public Speaking
Agile Web Development
Negotiation
Requirements Gathering
XML
Kanban
REST
AJAX
Cross Functional Team Building
Windows Server
Business Analysis
Customer Satisfaction
Customer Support
MS Project
Project Estimation
Project Teams
Customer Relationship Management Crm
Multi Device Design
User Experience Design Ued
Resources
Decision Making
Deliverables
User Experience Design
Jonathan Lapomardo Summary
Jonathan Lapomardo, based in Shrewsbury, MA, US, is currently a Implementations and Solution Delivery at DataCapable. Jonathan Lapomardo brings experience from previous roles at interface.ai, 360insights.com, Orbita, Inc. and Crimson Hexagon(Acquired by Brandwatch). Jonathan Lapomardo holds a Bachelor of Arts (B.A.) in UWW, Business Studies @ University of Massachusetts Amherst. With a robust skill set that includes Cross-functional Team Leadership, Lucidchart, Key Metrics, Executive Reporting, Client Services and more. Jonathan Lapomardo has 1 emails and 1 mobile phone numbers on RocketReach.
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