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Jonathan Lapomardo Location
Shrewsbury, MA, US
Jonathan Lapomardo Work
2025 -now Implementations and Solution Delivery @
2024 -2025 Technical Customer Success and Delivery @
2021 -2024 Sr. Director, Implementations @
2019 -2021 Director of Client Services @
2017 -2018 Director of Professional Services @ Crimson Hexagon(Acquired by Brandwatch)
2014 -2017 Project Manager @
2014 -2015 Project Manager @
2012 -2014 Sr. Manager of Customer Success @
2011 -2012 Customer Success Best Practice Coach @
2009 -2011 Freelance Web Designer and Developer @ Self Employed
Jonathan Lapomardo Education
University of Massachusetts, Amherst
Bachelor of Arts (B.A.) (UWW, Business Studies)
Quinsigamond Community College
A. (Liberal Arts)
Jonathan Lapomardo Skills
Cross-functional Team Leadership
Lucidchart
Key Metrics
Executive Reporting
Client Services
Team Building
Strategic Thinking
Partner Engagement
Operational Efficiency
Go-to-Market Strategy
Delivery Management
Strategy
Enablement
Key Performance Indicators
Budgeting
Customer Experience
Skill Development
Client Onboarding
Cloud Applications
Operational Excellence
Business Relationship Management
Business Solution Delivery
Strategic Planning
Process Improvement
Program Management
Team Leadership
Project Delivery
CSS
Web Content Management
HTML
Web Development
Leadership
Agile Methodologies
Web Applications
Project Management
Web Services
Information Architecture
Sales Process
Scrum
JSON
Technical Support
Customer Retention
Agile Project Management
Communication
Decision-Making
Management
User Experience Design (UED)
Interaction Design
Leadership Communications
Mental Health
CMS
JavaScript
jQuery
HTML 5
Web Design
Apache
Web 2.0
Tomcat
XHTML
PHP
User Interface Design
JIRA
MySQL
CSS3
Drupal
LAMP
Public Speaking
Agile Web Development
Negotiation
Requirements Gathering
XML
Kanban
REST
AJAX
Cross Functional Team Building
Windows Server
Business Analysis
Customer Satisfaction
Customer Support
MS Project
Project Estimation
Customer Relationship Management (CRM)
Project Teams
Customer Relationship Management Crm
Multi Device Design
User Experience Design Ued
Resources
Decision Making
Deliverables
User Experience Design
Jonathan Lapomardo Summary
Jonathan Lapomardo, based in Shrewsbury, MA, US, is currently a Implementations and Solution Delivery at DataCapable. Jonathan Lapomardo brings experience from previous roles at interface.ai, 360insights.com, Orbita, Inc. and Crimson Hexagon(Acquired by Brandwatch). Jonathan Lapomardo holds a Bachelor of Arts (B.A.) in UWW, Business Studies @ University of Massachusetts, Amherst. With a robust skill set that includes Cross-functional Team Leadership, Lucidchart, Key Metrics, Executive Reporting, Client Services and more. Jonathan Lapomardo has 2 emails and 1 mobile phone numbers on RocketReach.
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