Jonathan Joy Location
- Austin, TX, US
Jonathan Joy Work
- 2025 - now Director of Support Services @
- 2024 - 2025 Senior Manager, Support Services @
- 2022 - 2024 Senior Operations Manager @
- 2020 - 2022 Senior Support Manager, Helix @
- 2019 - 2022 Customer Support Manager, Escalation and Rapid Response Teams @
- 2016 - 2019 Customer Support Manager, Escalations @
- 2012 - 2016 Escalation Manager @
- 2011 - 2012 Support Analyst Team Lead @
- 2011 - 2011 Support Analyst @
- 2009 - 2010 Builder Support Representative @
- 2008 - 2009 Software Administrator @
- 2006 - 2008 Police Officer @
- 2005 - 2006 Corrections Officer @ Travis County Sheriffs Department
- 2004 - 2005 Austin Downtown Ranger @
- 1999 - 2004 Operations @
- 1995 - 1999 IT Department @
Jonathan Joy Education
- Texas State
(Criminal Justice)
2011 - 2011 - Austin Community College 1996 - 2011
- St. Edward's University
(Communication, Management, Conflict Resolution)
2004 - 2010
Jonathan Joy Skills
- Leadership
- Microsoft Excel
- Strategic Planning
- PowerPoint
- Concepts
- Public Speaking
- Active Directory
- Strategist
- Community
- Public Safety
- Networking
- Microsoft SQL Server
- Troubleshooting
- Warrants
- Communication
- Business Analysis
- Software Documentation
- Quality Assurance
- Reports
- Serving
- Investigative Research
- Enforcement
- Fielding
- Banking Technologies
- Program Management
- Testing
- Training
- Law Enforcement
- Disaster Recovery
- Escalation Resolution
- Customer Service
- Police
- Customer Escalation Management
- Technical Support
- Learner
- SQL
- Management
- Software Development
- Meetings
- Investigation
- Analysis
- Talking
- Hiring
- Databases
Jonathan Joy Summary
- Jonathan Joy, based in Austin, TX, US, is currently a Director of Support Services at Flash. Jonathan Joy brings experience from previous roles at Flash and Q2. Jonathan Joy holds a 2011 - 2011 Texas State. With a robust skill set that includes Leadership, Microsoft Excel, Strategic Planning, PowerPoint, Concepts and more. Jonathan Joy has 3 emails and 6 mobile phone numbers on RocketReach.
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