Software and AI Developer @ (February 2025 - Present)
Co-Founder @ (June 2017 - February 2025)
Business Analyst, Sitel Insights @ (April 2019 - October 2022)
Process Improvement Project Manager @ (February 2009 - April 2019)
Process And Quality Analyst @ (September 2008 - February 2009)
Coach @ (October 2005 - September 2008)
Customer Service Associate @ (September 2004 - October 2005)
Jonathan Johnson Education
MoreSteam Univeristy
Lean Six Sigma Black Belt (Lean Six Sigma Black Belt)
2016-2016
Pampa High School - High School
Diploma (General)
1998-2001
Jonathan Johnson Skills
Process Improvement
Six Sigma
Call Centers
Performance Management
Customer Satisfaction
Quality Assurance
Analysis
Business Process Improvement
BPO
Data Analysis
Management
Training
CRM
Leadership
Program Management
Team Building
Customer Experience
Vendor Management
Outsourcing
Team Leadership
Inbound Marketing
Business Analysis
Microsoft Office
Call Center
Employee Relations
Forecasting
Operations Management
Workforce Management
Contact Centers
Call Center Development
Change Management
Performance Improvement
Quality Management
Coaching
Cross-functional Team Leadership
Customer Retention
Continuous Improvement
Process Management
Visio
Team Management
Creative Problem Solving
Collaborative Problem Solving
Lean Thinking
Service Delivery
Customer Service
Process Excellence
Visual Basic
Being Awesome
Customer Relationship Management (CRM)
Service Delivery Management
Strengthening Client Relationships
Development
Customer Relationship Management Crm
Program Launch
Hit The Ground Running
Bilingual Proficiency
Manage Client Relationships
Business Development
Offshoring
Spanish English
Business Process Outsourcing Bpo
Cross Functional Team Leadership
MBA
Best Practices
Services
Customer Relationship Management
Business Process Outsourcing
Jonathan Johnson Summary
Jonathan Johnson, based in San Angelo, TX, US, is currently a Chief Technology Officer at Family Powersports. Jonathan Johnson brings experience from previous roles at Family Powersports, Intellivega and Sitel. Jonathan Johnson holds a 2016 - 2016 Lean Six Sigma Black Belt in Lean Six Sigma Black Belt @ MoreSteam Univeristy. With a robust skill set that includes Process Improvement, Six Sigma, Call Centers, Performance Management, Customer Satisfaction and more. Jonathan Johnson has 6 emails and 4 mobile phone numbers on RocketReach.
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