Jonathan Jimenez Email & Phone Number

Customer Success Manager @ RetailNext

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Jonathan Jimenez Location

New York, NY, US

Jonathan Jimenez Work

Customer Success Manager @ (February 2025 - Present)
Manager, Fragrance and Beauty Tech_Field and Operational Tools @ (January 2023 - February 2025)
Manager, Fragrance and Beauty Digital Tech Innovation @ (September 2022 - January 2023)
Retail Technology and Innovation Manager @ (September 2021 - April 2022)
Technical Project Manager @ (June 2021 - September 2021)
Retail Technology Project Manager @ (September 2020 - June 2021)
Retail Innovation Project Manager @ (May 2019 - May 2020)
Retail Innovation Lead @ (January 2019 - May 2019)
Store Technology Analyst @ (January 2018 - January 2019)
IT Specialist @ (June 2017 - January 2018)
Mac Analyst @ (April 2015 - May 2017)
Level II Help Desk @ (October 2011 - March 2015)

Jonathan Jimenez Education

Pace University
Bachelor's degree (Information Technology)
2008-2011
Utica University
Engineering
2006-2007
Calhoun School
Diploma (High School)
2002-2006

Jonathan Jimenez Skills

Active Directory
Agile Project Management
Analytical Skills
Apple Hardware
Apple Products
Apple Servers
Apple Software
Attitude Change
Beauty
Budget Management
Business Analysis
Business Process Improvement
Change Management
Checkout
Communication
Computer Network Operations
Customer Experience
Customer Insight
Customer Service
Customer Support
Dashboards
Data Analysis
Defining Requirements
Desktop Support
Establishing Relationships
Fashion Retail
Fully bilingual English
Google Workspace
Hardware Solutions
Help Desk Implementation
Help Desk Support
IT Management
IT Operations
IT Project & Program Management
IT Project Lifecycle
IT Projects
IT Service Management
Information Technology
Innovation Management
Interpersonal Skills
Jira
Mac
Mac OS X Server
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft PowerPoint
Microsoft Products
Mobile Device Management
Multiple Projects Simultaneously
NFC
Network Switches
New Product Rollout
Offboarding
Onboarding
Operations
Organization Skills
POS Solutions
Point of Sale (POS) Systems
Product Launch
Project Delivery
Project Implementation
Project Management
Project Management Training
Project Managers
Radio-Frequency Identification (RFID)
Requirements Gathering
Resource Allocation
Retail
Retail Displays
Retail Operations
Retail Technology
Scope Management
Scrum
Self-Motivation
SharePoint
Social Media Marketing
Social Networking
Software Implementation
Stakeholder Management
Strategic Planning
Strategy
System Administration
Tactical Training
Tech-Savvy
Technical Project Management
Technical Support
Technology Change Management
Technology Implementation
Ticketing Systems
Training Documentation
Troubleshooting
User Acceptance Testing
Vendor Management
Virtual Reality (VR)
Windows
Written Communication
iOS
iPad
retail innovation

Jonathan Jimenez Summary

Jonathan Jimenez, based in New York, NY, US, is currently a Customer Success Manager at RetailNext. Jonathan Jimenez brings experience from previous roles at CHANEL, New Stand and Salesfloor. Jonathan Jimenez holds a 2008 - 2011 Bachelor's degree in Information Technology @ Pace University. With a robust skill set that includes Active Directory, Agile Project Management, Analytical Skills, Apple Hardware, Apple Products and more. Jonathan Jimenez has 3 emails and 1 mobile phone numbers on RocketReach.