Jonathan Hood Email & Phone Number
Senior Manager Technology Operations
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Jonathan Hood Location
- Saint Paul, MN, US
Jonathan Hood Work
- Senior Manager Technology Operations @ Ameriprise Financial Services, Inc. (July 2019 - Present)
- Technology Operations Manager @ Ameriprise Financial Services, Inc. (July 2019 - Present)
- IT Manager @ Unemployed at this time (September 2018 - July 2019)
- Lowes Project @ (December 2018 - January 2019)
- Senior Manager Information Technology Operations @ Optum Technology (November 2012 - September 2018)
- Sr IT Manager @ (October 2012 - September 2018)
- Sr. IT Systems Engineer (Lead) @ (July 2006 - September 2012)
- Senior Information Technology System Engineer @ Optum Technology (January 2006 - January 2012)
- IT Engineer @ (October 2003 - July 2006)
- Network Administrator (Contract) @ (June 2002 - October 2003)
- Minnesota House of Representatives (Contract) @ Minnesota House (January 2003 - May 2003)
- Deskside Support Technician (Contract) @ H.B. Fuller Company (August 2002 - November 2002)
- IT Services @ (February 2000 - June 2002)
Jonathan Hood Education
- Century College
General Credits (Information Technology)
1997-1999 - Minnesota School of Business
Trade (Information Technology)
1996-1998 - Minnesota School of Business
Jonathan Hood Skills
- Windows
- Active Directory
- Troubleshooting
- DNS
- Operating Systems
- Servers
- Technical Support
- Windows XP
- XP
- Windows Server
- Help Desk Support
- Microsoft Exchange
- Network Administration
- Security
- VPN
- Microsoft Office
- HP Server Hardware
- Computer Hardware Troubleshooting
- Remote Troubleshooting
- Change Management
- Operations Management
- Team Management
- VMware
- SharePoint
- IT Operations
- ITIL
- Disaster Recovery
- IT Service Management
- Networking
- Management
- Infrastructure
- Customer Relationship Management (CRM)
- Performance Management
- ServiceNow
- SharePoint Administration
- Laptops
- Information Technology
- VMware ESX
- Customer Service
- Leadership
- HP Products
- Data Center
- Team Leadership
- Databases
- Customer-focused Service
- IT Management
- Business Process Improvement
- ITIL Process
- Staff Development
- People Management
- AI Productivity
- AI for Business
- Artificial Intelligence (AI)
- Confluence
- Continuous Improvement
- Cost Engineering
- Jira
- Microsoft Copilot
- Program Management
Jonathan Hood Summary
- Jonathan Hood, based in Saint Paul, MN, US, is currently a Senior Manager Technology Operations at Ameriprise Financial Services, Inc.. Jonathan Hood brings experience from previous roles at Ameriprise Financial Services, Inc., Unemployed at this time, Robert Half and Optum Technology. Jonathan Hood holds a 1997 - 1999 General Credits in Information Technology @ Century College. With a robust skill set that includes Windows, Active Directory, Troubleshooting, DNS, Operating Systems and more. Jonathan Hood has 3 mobile phone numbers on RocketReach.
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