Jonathan Gold Email & Phone Number
Head of Customer Support @ Aptem
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Jonathan Gold Location
- Watford, GB
Jonathan Gold Work
- Head of Customer Support @ (November 2020 - Present)
- EMEA Support Manager @ (April 2020 - October 2020)
- Manager, IBM Digital Analytics Support , EMEA and APAC @ (March 2010 - April 2020)
- European Technical Support Manager @ (February 2007 - December 2009)
- Network Operations Manager @ Inclarity (September 2003 - December 2006)
- Web Designer @ Edentify (February 2003 - September 2003)
- EMEA Technical Support Manager @ (December 2000 - August 2002)
- EMEA Support Services Manager @ (April 1996 - November 2000)
- International Customer Services Manager @ (July 1993 - April 1996)
- Customer Support @ (January 1986 - July 1993)
Jonathan Gold Education
- London Metropolitan University
Bachelor of Science - BSc (Statistics)
Jonathan Gold Skills
- SaaS
- ITIL
- Management
- Technical Support
- Team Management
- Web Analytics
- Business Intelligence
- Cloud Computing
- Customer Support
- Team Building
- Leadership
- Team Leadership
- CRM
- Consulting
- Telecommunications
- Networking
- PRINCE2
- VoIP
- Pre-sales
- Coremetrics Analytics
- Digital Marketing
- E-commerce
- Online Marketing
- Business Analysis
- SEO
- SEM
- Business Strategy
- Manage Client Relationships
- Analytics
- Process Improvement
- Customer Success
- IT Service Management
- Distributed Team Management
- PPC
- Escalation Resolution
- Customer Escalation Management
- Decision Support
- Staff Development
- Enterprise Software
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- E Commerce
- Software as a Service Saas
- Support
- Pre Sales
- Project Management
- Customer Relationship Management
- Software as a Service
Jonathan Gold Summary
- Jonathan Gold, based in Watford, GB, is currently a Head of Customer Support at Aptem. Jonathan Gold brings experience from previous roles at Acoustic, IBM, Thomson Reuters and Inclarity. Jonathan Gold holds a Bachelor of Science - BSc in Statistics @ London Metropolitan University. With a robust skill set that includes SaaS, ITIL, Management, Technical Support, Team Management and more. Jonathan Gold has 2 emails on RocketReach.
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