Jonathan Gold Email & Phone Number
Head of Customer Support @ Aptem
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Jonathan Gold Location
- Watford, GB
Jonathan Gold Work
- 2020 - now Head of Customer Support @
- 2020 - 2020 EMEA Support Manager @
- 2010 - 2020 Manager, IBM Digital Analytics Support , EMEA and APAC @
- 2007 - 2009 European Technical Support Manager @
- 2003 - 2006 Network Operations Manager @ Inclarity
- 2003 - 2003 Web Designer @ Edentify
- 2000 - 2002 EMEA Technical Support Manager @
- 1996 - 2000 EMEA Support Services Manager @
- 1993 - 1996 International Customer Services Manager @
- 1986 - 1993 Customer Support @
Jonathan Gold Education
- London Metropolitan University
Bachelor of Science - BSc (Statistics)
Jonathan Gold Skills
- SaaS
- ITIL
- Management
- Technical Support
- Team Management
- Web Analytics
- Business Intelligence
- Cloud Computing
- Customer Support
- Team Building
- Leadership
- Team Leadership
- CRM
- Consulting
- Telecommunications
- Networking
- PRINCE2
- VoIP
- Pre-sales
- Coremetrics Analytics
- Digital Marketing
- E-commerce
- Online Marketing
- Business Analysis
- SEO
- SEM
- Business Strategy
- Manage Client Relationships
- Analytics
- Process Improvement
- Customer Success
- IT Service Management
- Distributed Team Management
- PPC
- Escalation Resolution
- Customer Escalation Management
- Decision Support
- Staff Development
- Enterprise Software
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- E Commerce
- Software as a Service Saas
- Support
- Pre Sales
- Project Management
- Customer Relationship Management
- Software as a Service
Jonathan Gold Summary
- Jonathan Gold, based in Watford, GB, is currently a Head of Customer Support at Aptem. Jonathan Gold brings experience from previous roles at Acoustic, IBM, Thomson Reuters and Inclarity. Jonathan Gold holds a Bachelor of Science - BSc in Statistics @ London Metropolitan University. With a robust skill set that includes SaaS, ITIL, Management, Technical Support, Team Management and more. Jonathan Gold has 2 emails on RocketReach.
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