Senior Customer Service Advisor @ Dixons Carphone (April 2011 - February 2016)
Jonathan Fielding Education
The University of Salford
Bachelor's degree (Media and Performance)
2007-2010
Jonathan Fielding Skills
Analytical Skills
Business Development
Business Process Improvement
Call Centres
Camera Operation
Client Relations
Client Services
Coaching
Communication
Complaint Management
Contact Centers
Continuous Improvement
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer-focused Service
Data Analysis
Employee Training
Insurance
KPI Reports
Key Performance Indicators
Leadership
Management
Mentoring
Microsoft Excel
Occupational Health
Operations Management
People Management
Performance Management
Presentation Skills
Presenting
Problem Solving
Process Improvement
Project Implementation
Project Management
Report Writing
Service Delivery
Service Delivery Management
Strategic Planning
Team Leadership
Team Management
Team Motivation
Teamwork
Training
Video Editing
Visio
Voice Acting
Jonathan Fielding Summary
Jonathan Fielding, based in Warrington, GB, is currently a Project Director at People Asset Management Ltd. Jonathan Fielding brings experience from previous roles at People Asset Management Ltd. Jonathan Fielding holds a 2007 - 2010 Bachelor's degree in Media and Performance @ The University of Salford. With a robust skill set that includes Analytical Skills, Business Development, Business Process Improvement, Call Centres, Camera Operation and more. Jonathan Fielding has 1 emails on RocketReach.
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