Jonathan Fayden Email & Phone Number
I.T. Director @ Access: Supports for Living
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Jonathan Fayden Location
- Chester, NY, US
Jonathan Fayden Work
- I.T. Director @ (August 2025 - Present)
- Regional IT Support Senior Analyst @ (April 2019 - September 2025)
- IT Service Desk Manager @ (October 2016 - April 2019)
- Helpdesk Support - Level 2 @ (August 2012 - October 2016)
- Helpdesk Support - Level 1 @ (June 2009 - August 2012)
- PC LAN Technician @ Datascope Corporation (February 2008 - August 2008)
- Intern - Blackberry Rollout @ Datascope Corporation (May 2006 - July 2006)
Jonathan Fayden Education
- Mount Saint Mary College
Bachelor of Arts (Information Technology; Computer Information Technologies)
2006-2008 - SUNY Orange
Associate in Applied Science (Computer Information Systems)
2003-2006
Jonathan Fayden Skills
- Service Desk
- 2nd Line IT Support
- Mobile Device Support
- Strategic Planning
- Communication
- Employee Training
- Customer Satisfaction
- Reporting
- Team Management
- Interpersonal Communication
- Cross-team Collaboration
- Technology Implementation
- Project Management Training
- Desktop Support
- ServiceNow
- Setting Strategic Direction
- Certification Testing
- Reporting Metrics
- Industry standards
- Keyboards
- Service-Level Agreements (SLA)
- ITIL Certified
- Point of Sale (POS) Systems
- Mobile Device Management
- Project Coordination
- Lotus Notes
- Troubleshooting
- Access
- Outlook
- Customer Service
- Visio
- Microsoft Excel
- Dell KACE
- System Imaging
- Patch Management
- Knowledge Base
- IT Asset Management
- Inventory Management
- Microsoft Office
- Help Desk Support
- Cross-functional Team Leadership
- Team Building
- Technical Support
- Windows 7
- Process Improvement
- Hardware Diagnostics
- Team Leadership
- Computer Hardware
- Management
- Networking
- Blackberry
- Medical Devices
- Business Process Improvement
- Cross Functional Team Leadership
Jonathan Fayden Summary
- Jonathan Fayden, based in Chester, NY, US, is currently a I.T. Director at Access: Supports for Living. Jonathan Fayden brings experience from previous roles at Merlin Entertainments, Premier Home Health Care Services, Inc and Maquet Cardiovascular. Jonathan Fayden holds a 2006 - 2008 Bachelor of Arts in Information Technology; Computer Information Technologies @ Mount Saint Mary College. With a robust skill set that includes Service Desk, 2nd Line IT Support, Mobile Device Support, Strategic Planning, Communication and more. Jonathan Fayden has 2 emails and 1 mobile phone numbers on RocketReach.
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