Jonathan Duque Email
AI Training Lead, Agentic Marketing Mastermind Program Manager @ SearchAtlas
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Jonathan Duque Location
- Antioquia, Colombia
Jonathan Duque Work
- AI Training Lead, Agentic Marketing Mastermind Program Manager @ (June 2026 - Present)
- Enterprise Customer Success Manager @ (February 2025 - Present)
- Senior Customer Solutions Manager @ (February 2024 - February 2025)
- Training and Quality Supervisor @ (May 2022 - February 2024)
- Quality Assurance Analyst @ (November 2021 - May 2022)
- Quality Assurance Analyst Lead @ (December 2020 - December 2021)
- Bilingual Quality Assurance Analyst @ (February 2018 - December 2020)
- Customer Service Representative @ (February 2017 - February 2018)
Jonathan Duque Education
- Universidad de Antioquía
student (Anthropology)
2018
Jonathan Duque Skills
- Action Plan Creation
- Action Plan Development
- Analytical Skills
- Analytics
- Attention to Detail
- Client Onboarding
- Client Services
- Communication
- Corporate Meetings
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Analysis
- Data Analytics
- English
- Google Sheets
- Internal Audit
- Interpersonal Skills
- Jira
- Jira Service Desk
- Key Performance Indicators
- Leadership
- Leading Meetings
- Lean Processes
- Lean Six Sigma
- Management
- Microsoft Excel
- Microsoft Office
- Negotiation
- Onboarding
- Operations Management
- Problem Solving
- Product Management
- Project Management
- Quality Assurance
- Quality Control
- Research
- Resource Management
- Six Sigma
- Supervisory Skills
- Team Leadership
- Teamwork
- Training
Jonathan Duque Summary
- Jonathan Duque, based in Antioquia, Colombia, is currently a AI Training Lead, Agentic Marketing Mastermind Program Manager at Search Atlas. Jonathan Duque brings experience from previous roles at Search Atlas, Concentrix and [24]7.ai. Jonathan Duque holds a student in Anthropology @ Universidad de Antioquía. With a robust skill set that includes Action Plan Creation, Action Plan Development, Analytical Skills, Analytics, Attention to Detail and more. Jonathan Duque has 2 emails on RocketReach.
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