Jonathan Cummins Email & Phone Number
VP Services and Customer Success @ Sage
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Jonathan Cummins Location
- Newcastle upon Tyne, GB
Jonathan Cummins Work
- 2019 -now VP Services and Customer Success @
- 2018 -2019 Director Loyalty and Retention @
- 2015 -2018 Director of Customer Services UK @
- 2013 -2015 Head SMB @
Jonathan Cummins Education
- University of Durham 1995-1996
- Hemsley Frazer 1994-1994
- TMobile 1994-1994
- The Open University 1990-1994
- Hoskyns Training Institute 1993-1993
- Sheppard Moscow 1993-1993
Jonathan Cummins Skills
- Outsourcing
- Program Management
- Knowledge Management
- Change Management
- CRM
- Process Improvement
- Customer Experience Management
- Management
- Strategy
- Leadership
- Contact Centers
- Business Transformation
- Business Strategy
- Service Delivery
- Project Delivery
- Business Process Improvement
- Customer Experience
- Project Planning
- Telecommunications
- Forecasting
- Call Center
- Team Management
- Stakeholder Management
- Customer Satisfaction
- Performance Management
- Call Centers
- Social Media
- Public Speaking
- Microsoft Excel
- Technical Support
- Data Quality
- Domo
- Business Analysis
- Microsoft Word
- Process Documentation
- Project Management
- Visio
- SQL
- Microsoft Visio
- Microsoft Office
- Coaching
- 3rd Party Relationships
- Strategic Planning
- Customer Service
- Business Process Design
- Training
- Job Coaching
- Problem Solving
Jonathan Cummins Summary
- Jonathan Cummins, based in Newcastle upon Tyne, GB, is currently a VP Services and Customer Success at Sage. Jonathan Cummins brings experience from previous roles at Sage. Jonathan Cummins holds a 1995 - 1996 University of Durham. With a robust skill set that includes Outsourcing, Program Management, Knowledge Management, Change Management, CRM and more. Jonathan Cummins has 3 emails and 1 mobile phone numbers on RocketReach.
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