Jonathan Croucher Email
Head of IT Operations @ Heathrow
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Jonathan Croucher Location
- England, United Kingdom
Jonathan Croucher Work
- Head of IT Operations @ (March 2025 - Present)
- IT and D Director - Strategy and Operations (Global Technology and Security) @ (February 2024 - March 2025)
- Global Head of Service Integration and Management @ (November 2021 - February 2024)
- Kantar Global Service Director and WPP IT Service Management Tower Lead (Interim) @ (January 2021 - November 2021)
- Kantar Global Service Director @ (February 2020 - January 2021)
- Head of Service Operations and Strategic Projects - EMEIA Operations Shared Services @ (May 2018 - February 2020)
- Service Operations - EMEIA Operations Shared Services @ (January 2017 - May 2018)
- EMEIA Transformation Programme @ (August 2016 - January 2017)
- Infrastructure Consultant @ (March 2002 - July 2005)
- Global Head of Service Integration and Management @ (December 2021 - Present)
- Kantar Service Director and WPP IT Service Management Tower Lead @ WPP It (February 2021 - December 2021)
- Kantar Service Director @ WPP It (March 2020 - February 2021)
- Head of Service Operations and Strategic Projects - Emeia Operations Shared Services @ (June 2018 - March 2020)
- Service Operations - Emeia Operations Shared Services @ (February 2017 - June 2018)
- Emeia Transformation Programme @ (September 2016 - February 2017)
- Head of Problem, Change, Capacity and Service Management @ (January 2016 - September 2016)
- Head of Shared Capacity @ (November 2012 - January 2016)
- PWC Account Capacity Manager @ (May 2009 - October 2012)
- Transformation and Implementation Consultant @ (September 2008 - May 2009)
- Transformation Manager @ Financial Services Authority @ (August 2007 - August 2008)
- Infrastructure Consultant @ (April 2002 - August 2005)
- Technical Consultant @ (January 1998 - January 2000)
- Senior Consultant @ Arthur Andersen Business Consulting (January 1998 - July 1998)
- Consultant @ (July 1997 - December 1997)
- E-Commerce Consultant @
Jonathan Croucher Education
- University of Kent
(Computer Science, Management Science)
1994-1997
Jonathan Croucher Skills
- Agile
- Business Analysis
- Business Process
- Business Process Improvement
- Capacity Management
- Change Management
- Cloud Computing
- Cloud Migration
- Communication
- Computer Science
- Consulting
- Contract Negotiation
- Digital Strategy
- Disaster Recovery
- Enterprise Architecture
- IT Operations
- IT Outsourcing
- IT Risk Management
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- Incident Management
- Information Security Management
- Infrastructure
- Integration
- Leadership
- Management
- Negotiation
- Network Infrastructure
- Operations
- Power Delivery
- Project Delivery
- Project Management
- Resource Management
- Security Awareness
- Security Controls
- Security Management
- Service Delivery
- Service Management
- Solution Architecture
- Stakeholder Management
- Strategic Planning
- System Deployment
- Technical Direction
- Technology Leadership
- Transformation
- VMware
Jonathan Croucher Summary
- Jonathan Croucher, based in England, United Kingdom, is currently a Head of IT Operations at Heathrow. Jonathan Croucher brings experience from previous roles at Reckitt and WPP. Jonathan Croucher holds a 1994 - 1997 University of Kent. With a robust skill set that includes Agile, Business Analysis, Business Process, Business Process Improvement, Capacity Management and more. Jonathan Croucher has 2 emails on RocketReach.
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