Network and Switch Support Engineer @ (July 1993 - May 1995)
Apprenticeship Scheme and Network Operations Engineer @ (January 1989 - July 1993)
Jonathan Cox Education
Coventry Tech College
Bachelor's degree (Telecommunications and Electronic Engineering; Telecommunications and Electronic Engineering)
1989-1993
Cockshut Hill School 1984-1989
Jonathan Cox Skills
Cloud Applications
Cloud Computing
Computer Network Operations
Confluence
Customer Experience
Customer Loyalty
Customer Satisfaction
Customer Service
Customer Service Management
Customer Success
Customer Support
Directors
English
Ethernet
Executive Management
Fiber to the Home (FTTH)
Fiber to the x (FTTx)
Hybrid Fiber-Coaxial (HFC)
IP
IP Networking
Internet Protocol (IP)
JIRA
Leadership
Management
Media Gateways
Microsoft Excel
Microsoft Office
Networking
Operations Management
Optics
P&L Management
Post-sales Support
Process Improvement
Product Management
Professional Services
Program Management
Project Management
SIP
SS7
Salesforce.com
Service-Level Agreements (SLA)
Session Initiation Protocol (SIP)
Softswitch
Software as a Service (SaaS)
Switches
TDM
Team Leadership
Team Management
Team Motivation
Technical Support
Telecommunication Services
Telecommunications
Telephony
Unified Communications
Vice Presidents
Visual Basic for Applications (VBA)
VoIP
VoIP protocols SIP
Voice over IP (VoIP)
WiFi
Jonathan Cox Summary
Jonathan Cox, based in Texas, United States, is currently a EVP Global Support and Services at Zhone Technologies. Jonathan Cox brings experience from previous roles at Ribbon Communications, DZS and ATX Networks Corp.. Jonathan Cox holds a 1989 - 1993 Bachelor's degree in Telecommunications and Electronic Engineering; Telecommunications and Electronic Engineering @ Coventry Tech College. With a robust skill set that includes Cloud Applications, Cloud Computing, Computer Network Operations, Confluence, Customer Experience and more. Jonathan Cox has 1 emails and 1 mobile phone numbers on RocketReach.
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