Jonathan Cortez Location

Austin, TX, US

Jonathan Cortez Work

  • 2025 - now  Sr. Manager of Workforce Management and Insights @ Richemont
  • 2019 - 2024 Manager, Global Capacity Planning and Workforce Management @ Thermo Fisher Scientific
  • 2019 - 2019 Sales Manager @ Trusource Labs

Jonathan Cortez Education

  • Chubb Institute

    Computer Networking and Security

    2004 - 2005

Jonathan Cortez Skills

  • VoIP
  • Call Centers
  • Technical Support
  • Call Center
  • Telecommunications
  • Workforce Management
  • Customer Satisfaction
  • Customer Experience
  • Outsourcing
  • Software Documentation

Jonathan Cortez Summary

Jonathan Cortez, based in Austin, TX, US, is currently a Sr. Manager of Workforce Management and Insights at Richemont. Jonathan Cortez brings experience from previous roles at Thermo Fisher Scientific, Trusource Labs and Apple. Jonathan Cortez holds a 2004 - 2005 Computer Networking and Security @ Chubb Institute. With a robust skill set that includes VoIP, Call Centers, Technical Support, Call Center, Telecommunications and more. Jonathan Cortez has 2 emails and 3 mobile phone numbers on RocketReach.

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