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Jonathan Coles Location
Melbourne, VIC, AU
Jonathan Coles Work
2020 -now Program Manager and Strategic Advisor @ JLC Advisory
2017 -2019 Senior Executive IT Service Operations @
2015 -2017 Head of Client Services, Group IT @
2007 -2014 Director of Consulting and Principal Consultant @
2005 -2007 Program Manager, Global Delivery Integration @
2002 -2005 IT Service Operations Manager @
1996 -2001 EARLY CAREER (PRIOR TO 2002) @ GSK, and Sitel UK (working with Microsoft and Lotus)
Jonathan Coles Education
Cleeve School
Jonathan Coles Skills
Management Consulting
Change Management
Program Management
Coaching
ITIL
IT Service Management
IT Management
IT Operations
Change
Process Engineering
Executive Coaching
Customer Relations
Service Desk
Service Management
Consultancy
Service Delivery
SLA
Incident Management
People Management
Organizational Change
IT Leadership
Information Technology
PMBOK
Management
Customer Service
Solution Architecture
Service Improvement
Process Improvement
Project Management
CRM
Consulting
IT Strategy
Project Delivery
Governance
Outsourcing
Microsoft Office
SQL
Microsoft Word
Services
Leadership
Stakeholder Management
Agile Methodologies
Vendor Management
Team Leadership
Strategy
Jonathan Coles Summary
Jonathan Coles, based in Melbourne, VIC, AU, is currently a Program Manager and Strategic Advisor at JLC Advisory. Jonathan Coles brings experience from previous roles at Medibank, Jetstar Airways, Silversix and HP. Jonathan Coles holds a Cleeve School. With a robust skill set that includes Management Consulting, Change Management, Program Management, Coaching, ITIL and more. Jonathan Coles has 1 emails and 1 mobile phone numbers on RocketReach.
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