Jonathan Chua Location
Quezon City, NCR, PH
Jonathan Chua Work
- 2024 - now Assistant Vice President - SMAC External Partnership @ SM Retail
- 2022 - 2023 Head of Loyalty Program - Mabuhay Miles @ Philippine Airlines
- 2019 - 2022 Head of Project Management Office @ Philippine Airlines
- 2014 - 2019 Delivery Program Executive @ Concentrix Limited Company
- 2013 - 2014 Senior Account Manager APAC @ Stream Global Services
- 2012 - 2013 Senior Operations Manager @ Stream Global Services
- 2011 - 2012 Operations Manager @ Stream Global Services
- 2010 - 2010 Business Manager @ Stream Global Services
- 2007 - 2010 Finance Analyst @ eTelecare Global Solutions
- 2007 - 2007 Resolution Specialist Manager @ eTelecare Global Solutions
Jonathan Chua Education
- Mapúa University
Bachelor of Science (Electronics and Communication Engineering)
1997 - 2002
Jonathan Chua Skills
- Call Center
- Revenue Forecasting
- Cost Models
- BPO
- Workforce Management
- Transition Management
- Contact Centers
- Service Delivery
- Sla
- COPC
Jonathan Chua Summary
Jonathan Chua, based in Quezon City, NCR, PH, is currently a Assistant Vice President - SMAC External Partnership at SM Retail. Jonathan Chua brings experience from previous roles at Philippine Airlines, Concentrix Limited Company and Stream Global Services. Jonathan Chua holds a 1997 - 2002 Bachelor of Science in Electronics and Communication Engineering @ Mapúa University. With a robust skill set that includes Call Center, Revenue Forecasting, Cost Models, BPO, Workforce Management and more. Jonathan Chua has 1 emails and 4 mobile phone numbers on RocketReach.
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Jonathan Chua
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