Jonathan Chalker Email & Phone Number
Vice President, Tax Product and Experience @ Jackson Hewitt Tax Service Inc.
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Jonathan Chalker Location
- North Port, FL, US
Jonathan Chalker Work
- Vice President, Tax Product and Experience @ (May 2022 - Present)
- Vice President, Client Experience @ (January 2017 - Present)
- Co-Founder @ (June 2015 - January 2017)
- Vice President, Customer Experience @ (February 2014 - December 2016)
- Director of Customer Care @ (March 2010 - January 2014)
- Manager - Sales and Service Center @ (June 2008 - May 2010)
- Process Improvement Manager and Customer Care @ (November 2006 - March 2010)
- Senior Business Analyst @ (February 2005 - November 2006)
- Senior Manager - Ivr and Speech Recognition @ (January 1994 - January 2005)
- Manager - Ivr @ (April 1999 - June 2001)
- Manager - Telco @ (October 1997 - April 1999)
- Ivr Specialist @ (October 1996 - October 1997)
- Information Services Specialist @ (February 1996 - October 1996)
- Supervisor - Sales and Service @ (March 1995 - February 1996)
- Sales and Service Representative @ (September 1994 - March 1995)
- Hospital Corpsman - Intensive Care Unit @ (January 1992 - January 1994)
- Hospital Corpsman - Pediatric Acute Care @ (April 1990 - January 1992)
- Hospital Corpsman - Field Medical Service School @ (January 1990 - April 1990)
Jonathan Chalker Education
- Red Rocks Community College 1994-1995
- University of Maryland 1992-1993
- Chipola College 1987-1988
Jonathan Chalker Skills
- Product Adoption
- Problem Solving
- Presentations
- Communication
- Process Improvement
- Customer Experience
- Leadership
- Management
- Team Building
- Strategy
- Strategic Planning
- Business Process Improvement
- Call Centers
- Analysis
- Customer Service
- Sales
- Customer Satisfaction
- Employee Engagement
- Vendor Management
- CRM
- Team Leadership
- Call Center
- Customer Retention
- Coaching
- Performance Management
- E-commerce
- Change Management
- Analytics
- Training
- Workforce Management
- Outsourcing
- Contact Centers
- Retail
- IVR
- Leadership Development
- Process Management
- Gamification
- Public Relations
- Strategic Communications
- Customer Relationship Management (CRM)
- C#
- JavaScript
- CSS
- HTML5
- Reverse Logistics
- Supply Chain
- Order Fulfillment
- Order Management
- User Experience
- User Experience Design
- Business Process...
- Customer Relationship...
- Customer Relationship Management Crm
- E Commerce
- Customer Relationship Management
Jonathan Chalker Summary
- Jonathan Chalker, based in North Port, FL, US, is currently a Vice President, Tax Product and Experience at Jackson Hewitt Tax Service Inc.. Jonathan Chalker brings experience from previous roles at Jackson Hewitt Tax Service Inc., Litlyt, Purchasing Power and HSN. Jonathan Chalker holds a 1994 - 1995 Red Rocks Community College. With a robust skill set that includes Product Adoption, Problem Solving, Presentations, Communication, Process Improvement and more. Jonathan Chalker has 3 emails and 5 mobile phone numbers on RocketReach.
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