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Jonathan Chalker Location
North Port, FL, US
Jonathan Chalker Work
2022 -now Vice President, Tax Product and Experience @
2017 -now Vice President, Client Experience @
2015 -2017 Co-Founder @
2014 -2016 Vice President, Customer Experience @
2010 -2014 Director of Customer Care @
2008 -2010 Manager - Sales and Service Center @
2006 -2010 Process Improvement Manager and Customer Care @
2005 -2006 Senior Business Analyst @
1994 -2005 Senior Manager - Ivr and Speech Recognition @
1999 -2001 Manager - Ivr @
1997 -1999 Manager - Telco @
1996 -1997 Ivr Specialist @
1996 -1996 Information Services Specialist @
1995 -1996 Supervisor - Sales and Service @
1994 -1995 Sales and Service Representative @
1992 -1994 Hospital Corpsman - Intensive Care Unit @
1990 -1992 Hospital Corpsman - Pediatric Acute Care @
1990 -1990 Hospital Corpsman - Field Medical Service School @
Jonathan Chalker Education
Red Rocks Community College 1994-1995
University of Maryland 1992-1993
Chipola College 1987-1988
Jonathan Chalker Skills
Product Adoption
Problem Solving
Presentations
Communication
Process Improvement
Customer Experience
Leadership
Management
Team Building
Strategy
Strategic Planning
Business Process Improvement
Call Centers
Analysis
Customer Service
Sales
Customer Satisfaction
Employee Engagement
Vendor Management
CRM
Team Leadership
Call Center
Customer Retention
Coaching
Performance Management
E-commerce
Change Management
Analytics
Training
Workforce Management
Outsourcing
Contact Centers
Retail
IVR
Leadership Development
Process Management
Gamification
Public Relations
Strategic Communications
Customer Relationship Management (CRM)
C#
JavaScript
CSS
HTML5
Reverse Logistics
Supply Chain
Order Fulfillment
Order Management
User Experience
User Experience Design
Business Process...
Customer Relationship...
Customer Relationship Management Crm
E Commerce
Customer Relationship Management
Jonathan Chalker Summary
Jonathan Chalker, based in North Port, FL, US, is currently a Vice President, Tax Product and Experience at Jackson Hewitt Tax Service Inc.. Jonathan Chalker brings experience from previous roles at Jackson Hewitt Tax Service Inc., Litlyt, Purchasing Power and HSN. Jonathan Chalker holds a 1994 - 1995 Red Rocks Community College. With a robust skill set that includes Product Adoption, Problem Solving, Presentations, Communication, Process Improvement and more. Jonathan Chalker has 3 emails and 5 mobile phone numbers on RocketReach.
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