Jonathan Calitto Email
IT Helpdesk Operations Depot Technician @ RSM US-El Salvador
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Jonathan Calitto Location
- San Salvador, El Salvador
Jonathan Calitto Work
- IT Helpdesk Operations Depot Technician @ (July 2025 - Present)
- IT Helpdesk Support Technician @ (May 2023 - June 2025)
- Head of Technical Support and Systems Administrator @ (May 2021 - April 2023)
- VoIP Administrator @ (February 2022 - March 2023)
- Tier II Technical Support Specialist @ (October 2021 - March 2023)
- Technical Support Specialist @ (July 2021 - March 2023)
- Customer Service Sales Specialist @ (May 2021 - March 2023)
- Networking, Monitoring and Evaluation Specialist @ (December 2020 - April 2021)
- Freelance Interpreter @ (June 2020 - April 2021)
- Freelance Interpreter @ (March 2019 - April 2021)
- Freelance Translator @ (January 2019 - April 2021)
- Freelancer @ (November 2018 - April 2021)
- Research and Resolution Specialist @ Acelity (December 2019 - July 2020)
- KCI Ship Pending CSR @ Acelity (May 2019 - December 2019)
- Associate @ (September 2018 - July 2020)
- Associate at OCCM for Doctors and Medical Panel Provider Verification @ (September 2018 - May 2019)
- Customer Service Associate @ (December 2017 - July 2018)
- xDSL Test Center and IPTV RT - Technical Support Specialist Tier II @ (September 2014 - October 2017)
- Technical Support Specialist Tier I @ (September 2013 - October 2014)
- Technical Support Specialist @ Convergys (September 2014 - October 2017)
- Technical Support Specialist @ Stream Global Services (September 2013 - September 2014)
Jonathan Calitto Education
- Universidad de El Salvador
Jonathan Calitto Skills
- Analytical Skills
- Attention to Detail
- Bookkeeping
- Calendaring
- Communication
- Computer Literacy
- Computer Science
- Confidentiality
- Contact Centers
- Critical Thinking
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Customer Support
- Data Entry
- Delegation
- Desktop Support
- Documentation
- Easily Adaptable
- Email Management
- Engineering
- English
- English as a Second Language (ESL)
- Google Sheets
- Help Desk Support
- Incident Management
- Informatics
- Interpreting
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Multilingual
- Networking
- Online Data Entry
- Oral Communication
- Phone Etiquette
- Presentation Skills
- Problem Solving
- Resolving Issues
- Service Desk
- ServiceNow
- Skilled Multi-tasker
- Software Troubleshooting
- Spanish
- Spoken English
- Strategic Thinking
- Systems Engineering
- Team Leadership
- Teamwork
- Technical Support
- Testing
- Time Management
- Training
- Travel Arrangements
- Troubleshooting
- Wireless
- organizational skills
Jonathan Calitto Summary
- Jonathan Calitto, based in San Salvador, El Salvador, is currently a IT Helpdesk Operations Depot Technician at RSM US-El Salvador. Jonathan Calitto brings experience from previous roles at Cognizant and Oasis Broadband Internet. Jonathan Calitto holds a Universidad de El Salvador. With a robust skill set that includes Analytical Skills, Attention to Detail, Bookkeeping, Calendaring, Communication and more. Jonathan Calitto has 1 emails on RocketReach.
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