Jonathan Butcher Email & Phone Number
Senior Business Consultant @ CGI
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Jonathan Butcher Location
- Montreal, QC, CA
Jonathan Butcher Work
- 2020 -now Senior Business Consultant @
- 2018 -2021 Director Of Operations @
- 2017 -2018 Director Of Operations @
- 2015 -2016 Director of Operations @
- 2013 -2015 Directeur Principal @
- 2013 -2013 Director Of Operations @
- 2011 -2012 Project Manager @
- 2006 -2011 Manager, Centralized Workforce Management @
- 2006 -2006 English Tutor @
- 2005 -2006 Manager @
- 2005 -2005 Manager, aDSL and IPS Helpdesk @ Sprint Canada (acquired by Rogers July 2005)
- 2002 -2005 Trainer and Training Manager @ Sprint Canada (acquired by Rogers July 2005)
- 1999 -2002 Performance Coach @ Sprint Canada (acquired by Rogers July 2005)
- 1998 -1999 Agent de soutien interne @ Sprint Canada (acquired by Rogers July 2005)
- 1997 -1998 Customer Care Associate @ Sprint Canada (acquired by Rogers July 2005)
- 1990 -1994 Sales Representative @ R.G. Mitchell Family Books
Jonathan Butcher Education
- University of Toronto
Bachelor of Arts (English Literature, French Language)
1986-1996
Jonathan Butcher Skills
- ITIL
- Business Analysis
- Requirements Analysis
- Service Delivery
- IT Service Management
- Erlang
- Training
- Project Coordination
- Quality Auditing
- Recruiting
- Development & delivery of training
- Project Management
- Process Improvement
- Team Leadership
- Call Centers
- Telecommunications
- Analysis
- Integration
- Management
- Vendor Management
- PMO
- Team Management
- Customer Experience
- Customer Relationship Management Crm
- Development and Delivery of Training
- Partner Management
- Call Center
- Training and Development
- Forecasting
- Partner Relations
- Quality Assurance
- Workforce Management
- Operations Management
- Contact Centers
- ESL
- Business Process
- Cross Functional Team Leadership
- Change Management
- Employee Training
- Business Process Improvement
- Outsourcing
- Project Management Office Pmo
- CRM
- Customer Relationship Management
- Project Management Office
Jonathan Butcher Summary
- Jonathan Butcher, based in Montreal, QC, CA, is currently a Senior Business Consultant at CGI. Jonathan Butcher brings experience from previous roles at CGI. Jonathan Butcher holds a 1986 - 1996 Bachelor of Arts in English Literature, French Language @ University of Toronto. With a robust skill set that includes ITIL, Business Analysis, Requirements Analysis, Service Delivery, IT Service Management and more. Jonathan Butcher has 3 emails and 2 mobile phone numbers on RocketReach.
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Top CGI Employees
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