Jonathan Butcher Email & Phone Number
Senior Business Consultant @ CGI
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Jonathan Butcher Location
- Montreal, QC, CA
Jonathan Butcher Work
- Senior Business Consultant @ (September 2020 - Present)
- Director Of Operations @ (June 2018 - September 2021)
- Director Of Operations @ (January 2017 - June 2018)
- Director of Operations @ (November 2015 - December 2016)
- Directeur Principal @ (September 2013 - November 2015)
- Director Of Operations @ (January 2013 - September 2013)
- Project Manager @ (March 2011 - December 2012)
- Manager, Centralized Workforce Management @ (September 2006 - March 2011)
- English Tutor @ (February 2006 - September 2006)
- Manager @ (July 2005 - September 2006)
- Manager, aDSL and IPS Helpdesk @ Sprint Canada (acquired by Rogers July 2005) (March 2005 - July 2005)
- Trainer and Training Manager @ Sprint Canada (acquired by Rogers July 2005) (November 2002 - March 2005)
- Performance Coach @ Sprint Canada (acquired by Rogers July 2005) (July 1999 - October 2002)
- Agent de soutien interne @ Sprint Canada (acquired by Rogers July 2005) (November 1998 - June 1999)
- Customer Care Associate @ Sprint Canada (acquired by Rogers July 2005) (September 1997 - November 1998)
- Sales Representative @ R.G. Mitchell Family Books (August 1990 - August 1994)
Jonathan Butcher Education
- University of Toronto
Bachelor of Arts (English Literature, French Language)
1986-1996
Jonathan Butcher Skills
- Analysis
- Business Analysis
- Business Process Improvement
- Call Centers
- Development & delivery of training
- Erlang
- IT Service Management
- ITIL
- Integration
- Management
- PMO
- Process Improvement
- Project Coordination
- Project Management
- Project Management Office (PMO)
- Quality Auditing
- Recruiting
- Requirements Analysis
- Service Delivery
- Team Leadership
- Team Management
- Telecommunications
- Training
- Vendor Management
- Customer Experience
- Customer Relationship Management Crm
- Development and Delivery of Training
- Partner Management
- Call Center
- Training and Development
- Forecasting
- Partner Relations
- Quality Assurance
- Workforce Management
- Operations Management
- Contact Centers
- ESL
- Business Process
- Cross Functional Team Leadership
- Change Management
- Employee Training
- Outsourcing
- Project Management Office Pmo
- CRM
- Customer Relationship Management
- Project Management Office
Jonathan Butcher Summary
- Jonathan Butcher, based in Montreal, QC, CA, is currently a Senior Business Consultant at CGI. Jonathan Butcher brings experience from previous roles at CGI. Jonathan Butcher holds a 1986 - 1996 Bachelor of Arts in English Literature, French Language @ University of Toronto. With a robust skill set that includes Analysis, Business Analysis, Business Process Improvement, Call Centers, Development & delivery of training and more. Jonathan Butcher has 2 emails and 2 mobile phone numbers on RocketReach.
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