Jonathan Breed Email

Partner Operations Director at Octopus Money Direct @ Octopus Money Direct

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Jonathan Breed Location

Norwich, England, GB

Jonathan Breed Work

Partner Operations Director at Octopus Money Direct @ (December 2025 - Present)
Interim Partner Operations Director VMUTM @ (July 2025 - November 2025)
Head of Supplier Management and Oversight ( Investments and Pensions) @ (February 2025 - July 2025)
Head of Partnership Management @ (April 2018 - February 2025)
Head of Partnership Operations I and P @ (January 2017 - April 2018)
Senior Customer Experience Manager Corporate Partners @ (August 2013 - January 2017)
Head of Customer Experience Corporate Partners @ (August 2012 - August 2013)
Head of Customer Experience Investments and Pensions @ (July 2006 - July 2012)
Head of Administration @ (July 2002 - July 2006)
Operations Management (Various) @ (July 1997 - July 2002)
Retail Assistant @ (September 1990 - July 1996)

Jonathan Breed Education

Ifs School of Finance
Professional Certificate in Banking (PCertB) (Banking and Financial Support Services)
2012-2015
Anglia Ruskin University
BA (Business & Finance)
1994-1997
Hellesdon High School, Norwich 1987-1992
The Chartered Institute for Securities & Investment (The CISI)
Unit Trust Administration (Investments and Securities)
1999
The Chartered Insurance Institute
Financial Planning Certificate One (Financial Planning and Services)
1998

Jonathan Breed Skills

Account Management
Administration
Analytical Skills
Business Analysis
Business Control
Business Process Improvement
Business Process Outsourcing (BPO)
Business Relationship Management
Business Risk
Business-to-Business (B2B)
CASS
Category Management
Change Management
Client Services
Commercial Management
Committees
Complaint Management
Compliance Oversight
Contact Center Operations
Contact Centers
Contract Management
Contract Negotiation
Corporate Governance
Credit Cards
Cross-functional Team Leadership
Customer Experience
Customer Experience Analysis
Customer Experience Management
Customer Experience Transformation
Customer Journey Mapping
Customer Journeys
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Service Operations
Digital Transformation
Due Diligence
Economics
Employee Engagement
Fund Administration
Governance
Governance, Risk Management, and Compliance (GRC)
Insurance
Investments
KPI Implementation
Key Performance Indicators
Leadership
Leading transformational change
Life Insurance
Management
Negotiation
Operational Control
Operational Oversight
Operational Risk Management
Operations Management
Operations readiness
Outsourcing
Oversight
Partner Relationship Management
Pension Administration
Pensions
People Management
Performance Management
Problem Solving
Procurement
Project Delivery
Project Management
Relationship Management
Resource Management
Risk Management
Savings
Service Delivery
Service Operations
Service-Level Agreements (SLA)
Stakeholder Engagement
Stakeholder Management
Succession Planning
Supplier Relationship Management
Supply Chain Management
Supply Operations
TPA
Team Management
Teamwork
Third Party Administration
Third Party Relationships
Third Party Risk Management (TPRM)
Third-Party Vendor Management
Time Management
Transfer Agency
Unit Trusts
Vendor Management
Written Communication

Jonathan Breed Summary

Jonathan Breed, based in Norwich, England, GB, is currently a Partner Operations Director at Octopus Money Direct at Octopus Money Direct. Jonathan Breed brings experience from previous roles at Virgin Money. Jonathan Breed holds a 2012 - 2015 Professional Certificate in Banking (PCertB) in Banking and Financial Support Services @ Ifs School of Finance. With a robust skill set that includes Account Management, Administration, Analytical Skills, Business Analysis, Business Control and more. Jonathan Breed has 1 emails on RocketReach.