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Jonathan Biron Location
Boston, MA, US
Jonathan Biron Work
Director of Customer Service @ (January 2013 - Present)
Director of Customer Service, Appeals and Grievances @ (April 2017 - Present)
Manager Customer Service @ (April 1994 - September 2013)
Director Of Customer Service @ (December 2013 - Present)
Consultant @ Neighborhood Health Plan (December 2013 - Present)
Manager Customer Service @ (January 1994 - January 2013)
Jonathan Biron Education
University of New Hampshire
Bachelor of Arts (BA) (History)
1986-1989
Jonathan Biron Skills
Call Centers
Management
Telecommunications
Mentoring
Staff Development
Staff Management
Workforce Management
Forecasting
Customer Service
Analysis
Sales Operations
Employee Engagement
Change Management
Leadership
Sales
Networking
Customer Satisfaction
Public Speaking
Microsoft Office
Microsoft Word
Research
Jonathan Biron Summary
Jonathan Biron, based in Boston, MA, US, is currently a Director of Customer Service at Mass General Brigham Health Plan. Jonathan Biron brings experience from previous roles at AllWays Health Partners, Harvard Pilgrim Health Care and Neighborhood Health Plan. Jonathan Biron holds a 1986 - 1989 Bachelor of Arts (BA) in History @ University of New Hampshire. With a robust skill set that includes Call Centers, Management, Telecommunications, Mentoring, Staff Development and more. Jonathan Biron has 1 emails and 3 mobile phone numbers on RocketReach.
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