Jonathan Arellano Email & Phone Number
Hardware Document Control Product Analyst (AppleCare BIOS and Feedback Loop) @ Apple
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Jonathan Arellano Location
- Chapel Hill, NC, US
Jonathan Arellano Work
- Hardware Document Control Product Analyst (AppleCare BIOS and Feedback Loop) @ (July 2026 - Present)
- Lead Training Delivery Instructor for Support Foundations @ (September 2024 - Present)
- AppleCare Support Foundations Dream Team Member @ (March 2023 - Present)
- Raleigh Site Lead for AppleCare Latinidad @ (June 2022 - Present)
- Global Engagement Project Management and Operational Support for Apple Support Community @ (October 2024 - May 2025)
- Training Delivery Instructor @ (January 2020 - September 2024)
- AppleCare Lead Mentor @ (May 2014 - December 2019)
- AppleCare At-Home Senior Advisor @ (July 2013 - December 2019)
- Customer Relations Tier 1 Advisor @ (October 2017 - April 2018)
- Apple Solutions Consultant @ (November 2016 - January 2017)
- Founder @ (January 2025 - Present)
- Senior Recruiter and Research Assistant and Interviewer @ (November 2012 - July 2013)
- Security Officer @ (August 2010 - November 2010)
Jonathan Arellano Education
- Arizona State University
Bachelor of Arts (B.A.) (Psychology)
2009-2013 - Arizona State University
Bachelor of Arts (B.A.) (Anthropology)
2009-2013
Jonathan Arellano Skills
- Account and Billing
- Adult Learning Theory
- Advertising
- Agreement Admin
- Airpods
- Airtags
- App Store
- Apple Card
- Apple Cash
- Apple Certified
- Apple ID
- Apple Pay
- Apple Products
- Apple TV
- Apple Watch
- Beats
- Bloom's Taxonomy
- Career Development Programs
- Classroom Management
- Clinical Research
- Communication
- Communication Skills
- Conducting Interviews
- Conscientious
- Curriculum Development
- Customer Escalation Management
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Data Entry
- Debriefing
- Digital Media Services
- Entrepreneurship
- Escalation Resolution
- Fundraising
- HomeKit
- HomePod
- Instructional Design
- Interpersonal Communication
- Interviews
- Inventory Management
- Leadership
- Mac
- Mac Mini
- Mac Studio
- MacBook
- MacBook Pro
- Management
- Management Skills
- Managing Database
- Mentoring
- Mentorship
- Microsoft Access
- Microsoft Office
- OS X
- Participant Recruitment
- Peer Mentoring
- Post-Sales Support
- Pre-Sales Support
- Predictive Analytics
- Problem Solving
- Program Management
- Project Management
- Public Speaking
- Recruiting
- Remote Troubleshooting
- Research
- Retail Design
- Retail Sales
- SPSS
- Sales
- Sales Management
- Sales Operations
- Scheduling Management
- Security
- Software Troubleshooting
- Spanish-speaking
- Team Leadership
- Teamwork
- Technical Product Training
- Technical Support
- Training
- Training Course Development
- Training Delivery
- Training Development and Delivery
- Training Facilitation
- Verbal De-escalation
- Windows
- iCloud
- iMac Pro
- iOS
- iPad
- iPhone
- iTunes Store
- macOS
- tvOS
- watchOS
- Spanish Speaking
Jonathan Arellano Summary
- Jonathan Arellano, based in Chapel Hill, NC, US, is currently a Hardware Document Control Product Analyst (AppleCare BIOS and Feedback Loop) at Apple. Jonathan Arellano brings experience from previous roles at Apple. Jonathan Arellano holds a 2009 - 2013 Bachelor of Arts (B.A.) in Psychology @ Arizona State University. With a robust skill set that includes Account and Billing, Adult Learning Theory, Advertising, Agreement Admin, Airpods and more. Jonathan Arellano has 2 emails and 1 mobile phone numbers on RocketReach.
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