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Jonathan Amos Location
Tucson, AZ, US
Jonathan Amos Work
2021 -now Manager Workforce Management @
2019 -2021 Workforce Manager @
2018 -2019 Business Analyst @
2017 -2018 Workforce Manager @
2015 -2016 Workforce Manager @
2010 -2015 Regional Command Center Manager @ APAC Customer Services
2009 -2010 Workforce Manager @ CYRACOM.
2006 -2009 Sr. Scheduler and Sr. Tactical Operations @ INTUIT
1999 -2006 Sr. Analyst and Sr. Workforce Scheduler @
Jonathan Amos Education
Ashford University 2014-2018
Jonathan Amos Skills
IEX
Workforce Management
Performance Management
Forecasting
Call Centers
Outsourcing
Process Improvement
Call Center Development
Process Scheduler
Recruiting
Telecommunications
Time Management
Budgets
Training
Leadership
Customer Experience
Customer Satisfaction
Vendor Management
Business Process Improvement
Contact Centers
Jonathan Amos Summary
Jonathan Amos, based in Tucson, AZ, US, is currently a Manager Workforce Management at talech. Jonathan Amos brings experience from previous roles at Education at Work, Intuit, AAA and Harry & David. Jonathan Amos holds a 2014 - 2018 Ashford University. With a robust skill set that includes IEX, Workforce Management, Performance Management, Forecasting, Call Centers and more. Jonathan Amos has 5 emails and 2 mobile phone numbers on RocketReach.
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