Jonathan Amos Email & Phone Number
Manager Workforce Management @ talech Point of Sale
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Jonathan Amos Location
- Tucson, AZ, US
Jonathan Amos Work
- Manager Workforce Management @ (April 2021 - Present)
- Workforce Manager @ (May 2019 - April 2021)
- Business Analyst @ (July 2018 - March 2019)
- Workforce Manager @ (January 2017 - January 2018)
- Workforce Manager @ (July 2015 - December 2016)
- Regional Command Center Manager @ APAC Customer Services (February 2010 - July 2015)
- Workforce Manager @ CYRACOM. (June 2009 - February 2010)
- Sr. Scheduler and Sr. Tactical Operations @ INTUIT (October 2006 - June 2009)
- Sr. Analyst and Sr. Workforce Scheduler @ (March 1999 - October 2006)
Jonathan Amos Education
- Ashford University 2014-2018
Jonathan Amos Skills
- IEX
- Workforce Management
- Performance Management
- Forecasting
- Call Centers
- Outsourcing
- Process Improvement
- Call Center Development
- Process Scheduler
- Recruiting
- Telecommunications
- Time Management
- Budgets
- Training
- Leadership
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Business Process Improvement
- Contact Centers
Jonathan Amos Summary
- Jonathan Amos, based in Tucson, AZ, US, is currently a Manager Workforce Management at talech. Jonathan Amos brings experience from previous roles at Education at Work, Intuit, AAA and Harry & David. Jonathan Amos holds a 2014 - 2018 Ashford University. With a robust skill set that includes IEX, Workforce Management, Performance Management, Forecasting, Call Centers and more. Jonathan Amos has 5 emails and 2 mobile phone numbers on RocketReach.
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