Jonathan Alverio Email & Phone Number
Service Desk Program Manager @ Trillion Technology Solutions, Inc
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Jonathan Alverio Location
- Washington, DC, US
Jonathan Alverio Work
- 2025 -now Service Desk Program Manager @
- 2022 -2025 Director, Service Desk @
- 2017 -2022 Site Administrator @
- 2014 -2017 Manager - Global Service Desk – Americas @ CEB, now Gartner
- 2013 -2014 US Global Service Desk Team Lead @ CEB, now Gartner
- 2012 -2013 Senior Service Desk Analyst @ CEB, now Gartner
- 2007 -2011 Support Specialist @
- 2004 -2006 PC Custom Build and Repair @ Self-Employed
Jonathan Alverio Education
- Kaplan Career Institute-Harrisburg
Associates Degree (Computer Network Administration)
2006-2007 - Lancaster County Career and Technology Center
Certificate (Desktop Support & Network Administraion)
2006-2006 - Conestoga Valley High School
Graduated
2002-2006 - Kaplan Career Institute
Jonathan Alverio Skills
- Desktop Support
- Help Desk Management
- BMC Magic
- Desktop Configuration
- Microsoft Office
- MS Exchange Server
- Windows Server
- SQL Server
- Printer Support
- Hardware Support
- Blackberry
- PDA
- Hubs
- Router Configuration
- Network Administration
- LAN
- WAN
- Technical Writing
- End User Training
- End User Support
- AS400
- Citrix
- Oracle Database support
- CompTIA A+
- Public Speaking
- Microsoft Word
- Leadership
- Requirements Analysis
- PowerPoint
- Strategic Planning
Jonathan Alverio Summary
- Jonathan Alverio, based in Washington, DC, US, is currently a Service Desk Program Manager at Trillion Technology Solutions, Inc. Jonathan Alverio brings experience from previous roles at PBS, Gartner and CEB, now Gartner. Jonathan Alverio holds a 2006 - 2007 Associates Degree in Computer Network Administration @ Kaplan Career Institute-Harrisburg. With a robust skill set that includes Desktop Support, Help Desk Management, BMC Magic, Desktop Configuration, Microsoft Office and more. Jonathan Alverio has 2 emails on RocketReach.
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