2018 -2024 Sr Vice President Client Engagement, Global Operations @
2015 -2018 Vice President of Global Operations @
2011 -2015 Sr Director, Operations @
2005 -2009 Sr Director of Customer Care, North America @
Jonathan Adcock Education
Auburn University 1991-1998
Jonathan Adcock Skills
Possess strong analytical
Business Insights
Communication
Drive Change
Voice of the Customer
Service Delivery
Customer Retention
Organizational Leadership
Mitigation Strategies
Resource Allocation
Professional Services
Financial Performance
Executive-level Communication
Center of Excellence
Business Process Improvement
Strategic Leadership
Executive Management
Employee Engagement
Customer Experience
Net Promoter Score
Talent Management
Mentoring
Key Performance Indicators
Account Management
Process Improvement
Operations Management
Call Center
Management Consulting
CRM
Coaching
Leadership
New Business Development
Telecommunications
Vendor Management
Business Analysis
Unified Communications
Strategic Planning
Sales Management
Customer Satisfaction
Management
Project Management
SaaS
Team Building
Video Conferencing
Budgets
Team Leadership
Sales
Customer Service
Strategy
Contract Negotiation
Jonathan Adcock Summary
Jonathan Adcock, based in Auburn, AL, US, is currently a General Manager at CoachComm, LLC (Pliant Technologies & CrewPlex). Jonathan Adcock brings experience from previous roles at West Technology Group, Intrado, InterCall and Intercall. Jonathan Adcock holds a 1991 - 1998 Auburn University. With a robust skill set that includes Possess strong analytical, Business Insights, Communication, Drive Change, Voice of the Customer and more. Jonathan Adcock has 3 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Jonathan Adcock?
Find contact details for 700 million professionals.