2020 -
2020 SAP portals and E-commerce consultant @
2018 -
2020 Service Delivery Manager and Applications Development Manager and AMS Manager @
2015 -
2018 TL Incident and Problem Management @
2014 -
2015 PQM and Project quality manager @
2012 -
2014 NOC Manager @
2011 -
2012 Operations Team Lead experienced @
2008 -
2011 Incident Qualifier and Tier 1 Help desk Analyst @
2006 -
2007 Helpdesk Analyst @ Amatech SA de CV
Jonatan Hernandez Education
Universidad del Valle de México
Master of Business Administration (MBA) (Business Administration and Management, General)
2015
-
2016
Universidad del Valle de México
Bachelor's degree (Systems Engineering)
Jonatan Hernandez Skills
Telecommunications
GSM
3G
IP
Wireless
LTE
Computer Network Operations
VoIP
Transmission
Managed Services
Team Leadership
Microsoft Office
Management
Project Management
Networking
Strategic Planning
Troubleshooting
Microsoft Word
Change Management
Sales
Service Delivery Management
Information Technology
ITIL Certified
Contract Management
ITIL
Incident Management
Vendor Management
Internet Protocol Suite Tcp/Ip
Operations Management
Customer Service
Technical Support
MBA
Wireless Technologies
Service Delivery
Internet Protocol Suite
Jonatan Hernandez Summary
Jonatan Hernandez, based in Mexico City, CDMX, MX, is currently a Digital Product Manager at C&A México. Jonatan Hernandez brings experience from previous roles at Grupo Flexi, RM System, Enapsys and Ericsson. Jonatan Hernandez holds a 2015 - 2016 Master of Business Administration (MBA) in Business Administration and Management, General @ Universidad del Valle de México. With a robust skill set that includes Telecommunications, GSM, 3G, IP, Wireless and more. Jonatan Hernandez has 1 emails on RocketReach.
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