Jonas Gundersen Email & Phone Number
Global Customer Care Operations Improvement Manager @ LuxExperience
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Jonas Gundersen Location
- London, GB
Jonas Gundersen Work
- 2026 - now Global Customer Care Operations Improvement Manager @
- 2023 - 2026 Global Customer Care Operations Improvement Manager @
- 2019 - 2023 Operations Manager @
- 2016 - 2019 Customer Care Operations Assistant Manager @
- 2014 - 2015 Customer Service Manager @
- 2013 - 2014 Customer Service Executive - Merchant Escalations @
- 2012 - 2013 Customer Service Executive @
Jonas Gundersen Education
- Aalborg Handelsskole
Associate's degree (Finance and Financial Management Services)
2008 - 2010 - Aalborg Handelsskole
(Business Economics)
2005 - 2008
Jonas Gundersen Skills
- Customer Experience
- Public Speaking
- Salesforce.com
- B2B
- Merchant Services
- Customer Retention
- Teaching
- Customer Satisfaction
- Query Resolution
- Telecommunications
- Communication
- Call Center Administration
- Customer Service Management
- Finance
- Team Management
- Team Leadership
- Bilingual English Danish
- Sales Management
- Outlook
- Change Management
- Email Strategy
- Escalation Resolution
- Customer Service
- Customer Support
- Team Motivation
- Management
- Zendesk
- Business Communications
- Project Management
- Coaching
- Research
- Call Centers
- CRM
- Resolutions
- Project Delivery
Jonas Gundersen Summary
- Jonas Gundersen, based in London, GB, is currently a Global Customer Care Operations Improvement Manager at LuxExperience. Jonas Gundersen brings experience from previous roles at YOOX NET-A-PORTER and Groupon. Jonas Gundersen holds a 2008 - 2010 Associate's degree in Finance and Financial Management Services @ Aalborg Handelsskole. With a robust skill set that includes Customer Experience, Public Speaking, Salesforce.com, B2B, Merchant Services and more. Jonas Gundersen has 1 emails on RocketReach.
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