Jonas Almquist Email
Group Service Delivery Manager @ Aurora Live
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Jonas Almquist Location
- Helsinki, FI
Jonas Almquist Work
- Group Service Delivery Manager @ (January 2026 - Present)
- Business Development Representative @ (March 2025 - August 2025)
- Customer Support Operations Manager @ (June 2021 - September 2023)
- Customer Support Manager @ (September 2016 - June 2021)
- Technical Support Team Lead @ (October 2011 - July 2014)
- Technical Support Team Lead @ (October 2015 - April 2016)
- Front Office Service Manager @ (October 2014 - September 2015)
- Technical Support Agent @ (May 2009 - October 2011)
- Customer Support Team Lead @ (April 2016 - September 2016)
- Hotel and Transport Responsible @ (December 2007 - April 2009)
- Shift Lead @ (May 2006 - October 2007)
- Front Desk Manager @ (June 2005 - April 2006)
- Front Desk Receptionist @ (February 2004 - June 2005)
- Front Desk Receptionist and Night portier @ (May 2003 - August 2003)
- Travelguide @ (January 2000 - January 2003)
- Entertainer @ Sol Melia Hoteles (March 1998 - August 1999)
Jonas Almquist Education
- Yrkeshögskolan Malmö 2003-2005
- Akademi Båstad 1999-2000
- Grimslövs FHSK 1996-1997
- Katedralskolan, Lund, Sweden 1992-1995
Jonas Almquist Skills
- Global Operations
- Customer Relationship Management (CRM)
- Team Development
- Operational Efficiency
- Key Performance Indicators
- Technical Ability
- Contract Negotiation
- Negotiation
- Stakeholder Management
- Business Reviews
- Supervisory Skills
- Operations Management
- Financial Metrics
- Service Levels
- Analytical Skills
- Build Strong Relationships
- New Business Development
- Business Development
- Nordic Countries
- Customer Relations
- Long-term Customer Relationship
- Onboarding
- Contact Centers
- Business Process Outsourcing (BPO)
- Hotels
- Hospitality Management
- Resorts
- Sales
- Customer Satisfaction
- Hospitality Industry
- Customer Service
- Team Management
- Hotel Management
- Team Leadership
- Coaching
- Front Office
- Call Centers
- Tourism
- Management
- Teamwork
- English
- Customer Experience
- Training
- Recruiting
- Leadership
- Communication
- Contact Center
- Account Management
- Business Process Improvement
- Customer Support
Jonas Almquist Summary
- Jonas Almquist, based in Helsinki, FI, is currently a Group Service Delivery Manager at Aurora Live. Jonas Almquist brings experience from previous roles at Hydrohex and Foundever. Jonas Almquist holds a 2003 - 2005 Yrkeshögskolan Malmö. With a robust skill set that includes Global Operations, Customer Relationship Management (CRM), Team Development, Operational Efficiency, Key Performance Indicators and more. Jonas Almquist has 2 emails on RocketReach.
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