2003 -
2003 Front Desk Receptionist and Night portier @
2000 -
2003 Travelguide @
1998 -
1999 Entertainer @ Sol Melia Hoteles
Jonas Almquist Education
Yrkeshögskolan Malmö 2003
-
2005
Akademi Båstad 1999
-
2000
Grimslövs FHSK 1996
-
1997
Katedralskolan, Lund, Sweden 1992
-
1995
Jonas Almquist Skills
Global Operations
Customer Relationship Management (CRM)
Team Development
Operational Efficiency
Key Performance Indicators
Technical Ability
Contract Negotiation
Negotiation
Stakeholder Management
Business Reviews
Supervisory Skills
Operations Management
Financial Metrics
Service Levels
Analytical Skills
Build Strong Relationships
New Business Development
Business Development
Nordic Countries
Customer Relations
Long-term Customer Relationship
Onboarding
Contact Centers
Business Process Outsourcing (BPO)
Hotels
Hospitality Management
Resorts
Sales
Customer Satisfaction
Hospitality Industry
Customer Service
Team Management
Hotel Management
Team Leadership
Coaching
Front Office
Call Centers
Tourism
Management
Teamwork
English
Customer Experience
Training
Recruiting
Leadership
Communication
Contact Center
Account Management
Business Process Improvement
Customer Support
Jonas Almquist Summary
Jonas Almquist, based in Helsinki, FI, is currently a Group Service Delivery Manager at Aurora Live. Jonas Almquist brings experience from previous roles at Hydrohex and Foundever. Jonas Almquist holds a 2003 - 2005 Yrkeshögskolan Malmö. With a robust skill set that includes Global Operations, Customer Relationship Management (CRM), Team Development, Operational Efficiency, Key Performance Indicators and more. Jonas Almquist has 3 emails on RocketReach.
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