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Jonalyn Soquena Location
Makati, NCR, PH
Jonalyn Soquena Work
2022 -now Customer Service Specialist @
2009 -2014 Technical Support Representative @ Sitel Philippines Inc.
2007 -2008 Customer Service Representative @ Dynamic Outsource Solutions Inc. (DOS1)
Jonalyn Soquena Education
Philippine Women's University
Bachelor of Fine Arts - BFA
Jonalyn Soquena Skills
Office Equipment
Filing
Receptionist Duties
Professional Communication
Phone Etiquette
Organization Skills
Key Performance Indicators
Free Thinking
Communication
Operating Systems
Customer Loyalty
English
Attention to Detail
Windows
Lexmark Printers
Printing
Contact Centers
Call Logging
Remote Troubleshooting
Troubleshooting
Software Troubleshooting
Device Drivers
Call Quality
Cross-Selling
Billing Process
Billing Systems
SAP
Customer Escalation Management
Escalation Resolution
Verbal De-escalation
Water Supply
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Virtual Private Network (VPN)
Printer Support
Laser Printers
Printer
Google Docs
Google Sheets
Notepad++
Technical Support
Customer Support
Support Services
Virtual Administrative Support
Sales
Jonalyn Soquena Summary
Jonalyn Soquena, based in Makati, NCR, PH, is currently a Customer Service Specialist at Clear Choice Technical Services. Jonalyn Soquena brings experience from previous roles at Sitel Philippines Inc. and Dynamic Outsource Solutions Inc. (DOS1). Jonalyn Soquena holds a Bachelor of Fine Arts - BFA @ Philippine Women's University. With a robust skill set that includes Office Equipment, Filing, Receptionist Duties, Professional Communication, Phone Etiquette and more. Jonalyn Soquena has 2 emails on RocketReach.
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