Application Engineer @ Icontrol Networks (January 2013 - June 2015)
Technical Support Engineer @ Icontrol Networks (January 2010 - January 2013)
Technical Support Specialist @ Icontrol Networks (July 2007 - June 2010)
Assistant Scoutmaster @ Boy Scouts of America; Troop 87, Mountain View CA (January 2007 - January 2008)
Technical Support @ UCSC Library Computing and Network Services (October 2005 - June 2007)
Modified Supplemental Learning Instructor @ UCSC College Learning Support Services (April 2006 - June 2006)
Technical Support @ UCSC Residential Networking (September 2005 - October 2005)
Jon Wu Education
University of California, Santa Cruz
BA (Psychology)
2003-2007
Jon Wu Skills
Bugzilla
Cloud Computing
Confluence
Consumer Products
Consumer Technology
Customer Relations
Customer Service
Embedded Systems
Energy Management
GoToMeeting
HTML
Hardware
Home Automation
Home Security
IP Cameras
JIRA
Leadership
Lighting Control
Linux
OS X
Physical Security
Product Demonstration
Psychology
Quality Assurance
Salesforce.com
Social Networking
Software Quality Assurance
Software as a Service (SaaS)
Start-ups
Technical Analysis
Technical Documentation
Technical Support
Unix
WebEx
XHTML
Public Speaking
Start Ups
Software As A Service Saas
Troubleshooting
Business Analysis
Microsoft Office
Leadership Development
Management
Project Management
Software as a Service
Jon Wu Summary
Jon Wu, based in California, United States, is currently a Technical Account Manager at Adobe. Jon Wu brings experience from previous roles at Marketo and Icontrol Networks. Jon Wu holds a 2003 - 2007 BA in Psychology @ University of California, Santa Cruz. With a robust skill set that includes Bugzilla, Cloud Computing, Confluence, Consumer Products, Consumer Technology and more. Jon Wu has 4 emails and 3 mobile phone numbers on RocketReach.
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