Jon W. Email & Phone Number
Manager, Customer Experience @ KICKS CREW
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Jon W. Location
- United States
Jon W. Work
- Manager, Customer Experience @ (September 2025 - Present)
- Superhost, Property Manager @ (June 2023 - Present)
- Product Manager, AI and ML and Server @ (November 2023 - May 2024)
- Product Manager, AI and ML and Imaging Services @ (October 2021 - June 2023)
- Business and Operations Manager @ (September 2017 - October 2021)
- Account Manager @ (April 2015 - August 2017)
- Strategic Partnerships and Client Relationships Director @ (September 2013 - April 2015)
- Client Relationships Manager @ (May 2011 - February 2013)
Jon W. Education
- UCLA Extension
Certificate
2019-2021 - University of Maryland
Bachelor of Science
2006-2010
Jon W. Skills
- Account Management
- Agile Methodologies
- Appointment Scheduling
- Artificial Intelligence (AI)
- Artificial Neural Networks
- Budget Management
- Business Analysis
- Business Development
- Business Growth Strategies
- Business Strategy
- Communication
- Confluence
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Data Platforms
- Customer Empathy
- Customer Engagement
- Customer Experience
- Customer Experience Analysis
- Customer Experience Design
- Customer Experience Management
- Customer Experience Transformation
- Customer Feedback
- Customer Insight
- Customer Journey Mapping
- Customer Journeys
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Segmentation Strategy
- Customer Service
- Customer Success
- Customer journey
- Data Analysis
- Data Experience
- Data Products
- Figma (Software)
- Forecasting
- Fraud Detection
- Fraud Investigations
- Fraud Prevention
- Google Workplace
- Jira
- Kanban
- Leadership
- Logistics Management
- Lucidchart
- Machine Learning
- Marketing Strategy
- Microsoft Office
- Negotiation
- Operations Management
- Problem Solving
- Process Improvement
- Product Development
- Product Launch
- Product Management
- Product Planning
- Product Road Mapping
- Product Strategy
- Product Vision
- Project Management
- Risk Analysis
- Risk Management
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Scrum
- Service Recovery
- Solution Delivery
- Stakeholder Management
- Strategic Partnerships
- Strategic Planning
- Strategy
- Supply Chain Management
- Tableau
- Team Management
- Upselling
- User Experience (UX)
- User Personas
- User Stories
- Vendor Management
- Zendesk
Jon W. Summary
- Jon W., based in United States, is currently a Manager, Customer Experience at KICKS CREW. Jon W. brings experience from previous roles at Airbnb, Language I/O, Collectors and Fandango. Jon W. holds a 2019 - 2021 Certificate @ UCLA Extension. With a robust skill set that includes Account Management, Agile Methodologies, Appointment Scheduling, Artificial Intelligence (AI), Artificial Neural Networks and more. Jon W. has 2 emails and 5 mobile phone numbers on RocketReach.
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