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Jon Underwood Location
London, GB
Jon Underwood Work
Head of Global Support @ (December 2021 - Present)
Head of Application Support @ (June 2021 - December 2021)
Head of Support and Hosted Operations @ (June 2018 - April 2021)
Head of Global Support @ (September 2015 - June 2018)
Senior Director – Head of Global Customer Support @ (November 2010 - August 2015)
Senior Director - Enterprise Support Services EMEA @ (September 2004 - November 2010)
Director Technical Support EMEA and India @ (January 2002 - September 2004)
Director Global Customer Services @ (May 1998 - October 2002)
Support and Operations Manager @ Seagate Software (June 1996 - May 1998)
Jon Underwood Skills
Virtualization
Strategy
IT Strategy
Business Strategy
CRM
SaaS
Management
Enterprise Software
Service Delivery
Cloud Computing
Business Process
Leadership
Professional Services
Project Management
Product Management
Cross-functional Team Leadership
Channel Partners
Disaster Recovery
Outsourcing
Storage
Technical Support
Sales
Program Management
Employee Engagement
Go-to-market Strategy
Solution Selling
Pre-sales
Business Alliances
Vendor Management
Software
Support
Cross Functional Team Leadership
Go to Market Strategy
Customer Support
Pre Sales
Customer Relationship Management Crm
Software As A Service Saas
Software as a Service
Customer Relationship Management
Jon Underwood Summary
Jon Underwood, based in London, GB, is currently a Head of Global Support at MessageBird. Jon Underwood brings experience from previous roles at Ingram Micro, Verint, Unity Technologies and Symantec. With a robust skill set that includes Virtualization, Strategy, IT Strategy, Business Strategy, CRM and more. Jon Underwood has 1 mobile phone numbers on RocketReach.
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