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Jon Underwood Location
London, GB
Jon Underwood Work
2021 -now Head of Global Support @
2021 -2021 Head of Application Support @
2018 -2021 Head of Support and Hosted Operations @
2015 -2018 Head of Global Support @
2010 -2015 Senior Director – Head of Global Customer Support @
2004 -2010 Senior Director - Enterprise Support Services EMEA @
2002 -2004 Director Technical Support EMEA and India @
1998 -2002 Director Global Customer Services @
1996 -1998 Support and Operations Manager @ Seagate Software
Jon Underwood Skills
Virtualization
Strategy
IT Strategy
Business Strategy
CRM
SaaS
Management
Enterprise Software
Service Delivery
Cloud Computing
Business Process
Leadership
Professional Services
Project Management
Product Management
Cross-functional Team Leadership
Channel Partners
Disaster Recovery
Outsourcing
Storage
Technical Support
Sales
Program Management
Employee Engagement
Go-to-market Strategy
Solution Selling
Pre-sales
Business Alliances
Vendor Management
Software
Support
Cross Functional Team Leadership
Go to Market Strategy
Customer Support
Pre Sales
Customer Relationship Management Crm
Software As A Service Saas
Software as a Service
Customer Relationship Management
Jon Underwood Summary
Jon Underwood, based in London, GB, is currently a Head of Global Support at MessageBird. Jon Underwood brings experience from previous roles at Ingram Micro, Verint, Unity Technologies and Symantec. With a robust skill set that includes Virtualization, Strategy, IT Strategy, Business Strategy, CRM and more. Jon Underwood has 1 mobile phone numbers on RocketReach.
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