Workforce Management Leader @ (January 2023 - June 2024)
Workforce Management Leader @ (January 2021 - January 2023)
Director, Workforce Operations @ (July 2012 - January 2021)
Consultant @ (January 2010 - July 2012)
Director of Workforce Planning, Analysis and Reporting: Distribution and Call Center Operations @ (November 2007 - November 2009)
Director of Worforce Planning, Intra-day Management and Reporting: Call Center Operations @ (August 1995 - July 2007)
Manager, Forecasting and Planning @ (January 1991 - January 1995)
Jon Truemper Education
Drexel University
SIx SIgma
2009
Drexel University
Certification (Six Sigma)
University of Delaware
Bachelor's degree (Economics)
Jon Truemper Skills
Excel
PowerPoint
Call Routing
Call Center
Workforce Management
Forecasting
Budgeting
Microsoft Excel
Strategic Planning
Performance Management
Leadership
Analysis
Budgets
Call Centers
Management
Team Leadership
Recruiting
Process Improvement
Business Analysis
Coaching
Customer Service
Operations
Public Speaking
Sales
Marketing
Financial Analysis
Jon Truemper Summary
Jon Truemper, based in Lansdale, PA, US, is currently a Director, Workforce Management at Portfolio. Jon Truemper brings experience from previous roles at Drake Software, Signify Health, Accolade, Inc. and McIntosh & Associates LLC - Contact Center efficiencies and customer satisfactio. Jon Truemper holds a SIx SIgma @ Drexel University. With a robust skill set that includes Excel, PowerPoint, Call Routing, Call Center, Workforce Management and more. Jon Truemper has 1 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Jon Truemper?
Find contact details for 700 million professionals.