Jon Taylor Email & Phone Number

Customer Experience Manager @ Insight Risk Technologies

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Jon Taylor Location

Salisbury, NC, US

Jon Taylor Work

Customer Experience Manager @ (July 2025 - Present)
Independent Consultant @ Freelance (February 2025 - Present)
General Manager @ Cardinal Properties of High Rock, LLC (March 2023 - Present)
Customer Success, Revenue @ (December 2023 - November 2024)
Project Manager, Operations @ (May 2022 - December 2023)
Head of Customer Success @ (December 2020 - May 2022)

Jon Taylor Education

Nuclear Power School - Naval Nuclear Power Training Command (NNPTC)
NEC/AEC 3385 (Nuclear/Nuclear Power Technology/Technician)
1993-1994

Jon Taylor Skills

Active Listening
Adobe Photoshop
Airtable
Analytical Skills
Asana
Attention to Detail
CRM Software
CSM
Case Studies
Client Relations
Coaching
Coaching & Mentoring
Communication
Communication Training
Company Operations
Computer Literacy
Contact Center Technology
Continuous Delivery (CD)
Continuous Integration (CI)
Continuous Integration and Continuous Delivery (CI/CD)
Creative Problem Solving
Critical Thinking
Cross-functional Team Leadership
Culture Change
Customer Advocacy
Customer Contact
Customer Engagement
Customer Experience
Customer Interaction
Customer Journeys
Customer Lifecycle Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Customer-Focused Service
DevOps
Digital Photography
Documentation
English
Equipment Setup
Escalation Process
Escalations Management
Executive Relationships
Executive Team
Executive Visibility
Expert Communicator
Google Workspace
Grit
IT Escalation
Influential Communicator
Key Accounts
Key Performance Indicators
Leadership
Leading Meetings
Management
Microsoft Excel
Microsoft Office
Negotiation
Networking
Onboarding
Operations
Oral Communication
Partner Relationship Management
Performance Reviews
Persistence
Photography
Post-Sales
Presentation Skills
Presentations
Problem Solving
Process Excellence
Process Improvement
Product Adoption
Product Demonstration
Product Knowledge
Product Road Mapping
Project Management
Project Management Software
Public Sector
Relationship Building
Relationship Development
Renewals
Retention Strategies
Salesforce.com
Software as a Service (SaaS)
Stakeholder Engagement
Strategic Accounts
Strategy
Team Leadership
Team Management
Teamwork
Technology Solutions
Telephone Support
Thinking Skills
Training Documentation
Upselling
Value Realization
Workload Prioritization
Written Communication

Jon Taylor Summary

Jon Taylor, based in Salisbury, NC, US, is currently a Customer Experience Manager at Insight Risk Technologies. Jon Taylor brings experience from previous roles at Freelance, Cardinal Properties of High Rock, LLC and Refersion by Pantastic. Jon Taylor holds a 1993 - 1994 NEC/AEC 3385 in Nuclear/Nuclear Power Technology/Technician @ Nuclear Power School - Naval Nuclear Power Training Command (NNPTC). With a robust skill set that includes Active Listening, Adobe Photoshop, Airtable, Analytical Skills, Asana and more. Jon Taylor has 2 emails and 1 mobile phone numbers on RocketReach.