Jon Smith Email & Phone Number
Principal and Advisor
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Jon Smith Location
- Atlanta, GA, US
Jon Smith Work
- Principal and Advisor @ Frame & Form (July 2024 - Present)
- Head of Customer Success @ (July 2023 - July 2024)
- Vice President of Customer Success @ (October 2022 - July 2023)
- Head of Customer Experience (Success, Support and CX Ops) @ (January 2020 - July 2021)
- Vice President of Customer Support (Success, Support, Billing, CX Ops and Education) @ (January 2015 - January 2019)
- Senior Manager - Customer Care and B2B Services (Success and Sales) @ (January 2010 - January 2015)
- Director of Customer Support @ (January 2006 - January 2010)
Jon Smith Education
- Kennesaw State University
Jon Smith Skills
- Revenue & Profit Growth
- Insight Generation
- Cost Reduction
- Communication
- Data Reporting
- Influence At All Levels
- Project Management
- Employee Engagement
- Leadership Development
- Social Media Marketing
- Process Improvement
- Information Technology
- Customer Service Training
- Customer Service
- Team Leadership
- Strategic Planning
- Account Management
- Software Documentation
- Leadership
- Budgets
- Product Development
- Time Management
- Analysis
- Management
- Social Media
- Strategy
- CRM
- Business Process
- Call Centers
- Training
- Teamwork
- Vendor Management
- Team Building
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Operations Management
- Business Process Improvement
- Retail
- Business Analysis
- Business Strategy
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Public Speaking
- Cross Functional Team Leadership
- Troubleshooting
- Healthcare
- Requirements Analysis
- Microsoft Excel
- SQL
- Customer Relationship Management
Jon Smith Summary
- Jon Smith, based in Atlanta, GA, US, is currently a Principal and Advisor at Frame & Form. Jon Smith brings experience from previous roles at Riverside.fm, cove.tool, Calendly and Mailchimp. Jon Smith holds a Kennesaw State University. With a robust skill set that includes Revenue & Profit Growth, Insight Generation, Cost Reduction, Communication, Data Reporting and more. Jon Smith has 1 emails and 2 mobile phone numbers on RocketReach.
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