Jon Smith Email & Phone Number
Vice President of Customer Support (Success, Support, Billing, CX Ops and Education) @ Intuit Mailchimp
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Jon Smith Location
- Atlanta, GA, US
Jon Smith Work
- 2024 -now Principal and Advisor @ Frame & Form
- 2023 -2024 Head of Customer Success @
- 2022 -2023 Vice President of Customer Success @
- 2020 -2021 Head of Customer Experience (Success, Support and CX Ops) @
- now Vice President of Customer Support (Success, Support, Billing, CX Ops and Education) @
- now Senior Manager - Customer Care and B2B Services (Success and Sales) @
- now Director of Customer Support @
Jon Smith Education
- Kennesaw State University
Jon Smith Skills
- Revenue & Profit Growth
- Insight Generation
- Cost Reduction
- Communication
- Data Reporting
- Influence At All Levels
- Project Management
- Employee Engagement
- Leadership Development
- Social Media Marketing
- Process Improvement
- Information Technology
- Customer Service Training
- Customer Service
- Team Leadership
- Strategic Planning
- Account Management
- Software Documentation
- Leadership
- Budgets
- Product Development
- Time Management
- Analysis
- Management
- Social Media
- Strategy
- CRM
- Business Process
- Call Centers
- Training
- Teamwork
- Vendor Management
- Team Building
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Operations Management
- Business Process Improvement
- Retail
- Business Analysis
- Business Strategy
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Public Speaking
- Cross Functional Team Leadership
- Troubleshooting
- Healthcare
- Requirements Analysis
- Microsoft Excel
- SQL
- Customer Relationship Management
Jon Smith Summary
- Jon Smith, based in Atlanta, GA, US, is currently a Vice President of Customer Support (Success, Support, Billing, CX Ops and Education) at Mailchimp. Jon Smith brings experience from previous roles at Frame & Form, Riverside.fm, cove.tool and Calendly. Jon Smith holds a Kennesaw State University. With a robust skill set that includes Revenue & Profit Growth, Insight Generation, Cost Reduction, Communication, Data Reporting and more. Jon Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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