2014 -2025 Call Center Manager of Broadband Services @
2013 -2014 Call Center Shift Supervisor @
2013 -2013 Call Center Representative @
Jon Simmonds Education
Cornerstone University
Bachelor’s Degree (Communication)
1999-2004
Jon Simmonds Skills
Leadership
Staffing Analysis
Customer Satisfaction Enhancement
Team Building
Public Speaking
Information Analysis
Account Management
Customer Retention
Teaching
Customer Satisfaction
Front End Supervision
Customer Service Management
Team Leadership
Strategic Planning
Statistical Data Analysis
Managing Processes
Microsoft Office
Microsoft Word
Operations Management
Microsoft Excel
Leadership Development
Complaint Handling and Resolution
Training
Time Management
Customer Service
Program Development
Decision Making
Trend Forecasting
Management
Project Management
Coaching
Inventory Management
Call Centers
Process Quality Improvement
Cost Reduction Strategies
Jon Simmonds Summary
Jon Simmonds, based in Kalamazoo, MI, US, is currently a Broadband Operations Manager at Edward Rose & Sons. Jon Simmonds brings experience from previous roles at Edward Rose & Sons. Jon Simmonds holds a 1999 - 2004 Bachelor’s Degree in Communication @ Cornerstone University. With a robust skill set that includes Leadership, Staffing Analysis, Customer Satisfaction Enhancement, Team Building, Public Speaking and more. Jon Simmonds has 2 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.