Jon Roby Email & Phone Number
Customer Success Manager @ Arqiva
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Jon Roby Location
- Wakefield, GB
Jon Roby Work
- Customer Success Manager @ (February 2026 - Present)
- Data Product Manager @ (February 2025 - February 2026)
- Data Delivery Lead @ (April 2023 - February 2025)
- Business Insight Partner @ (June 2021 - April 2023)
- Capacity, Availability and Service Continuity Management - Smart Metering @ (August 2019 - June 2021)
- Service Continuity and Availability Manager: Smart M2M @ (May 2017 - August 2019)
- Service Manager @ (December 2016 - May 2017)
- IT Manager @ (February 2012 - July 2016)
- IT Infrastructure Manager @ (November 2006 - February 2012)
- IT Consultant @ (July 2001 - November 2006)
- Network Services Consultant (Solutions Architect) @ (December 1997 - July 2001)
Jon Roby Education
- University of Bristol
Bachelor of Science (BSc) (Geological and Earth Sciences/Geosciences)
Jon Roby Skills
- 3rd Line Support
- Active Directory
- Agile Methodologies
- Analytical Skills
- Analytics
- Availability
- Budget Setting
- Business Analytics
- Business Insights
- Capacity Planning
- Citrix
- Communication
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- DMAIC
- Data Analysis
- Data Analytics
- Data Visualization
- Datasets
- Financial Reporting
- IT Service Management
- IT Solutions
- IT Strategy
- ITIL Certified
- Infrastructure
- Integration
- Investigative Reporting
- Lean Six Sigma
- Management
- Mentoring
- Microsoft Exchange
- Microsoft SQL Server
- Microsoft Technologies
- Networking
- Presentation Skills
- Problem Solving
- Product Development
- Product Management
- Proposal Writing
- Requirements Gathering
- Resiliency
- SQL
- Servers
- Service Delivery
- Stakeholder Management
- Supplier Management
- Team Management
- Teamwork
- Technical Support
- Training Delivery
- Troubleshooting
- VPN
- Virtualization
- Mergers & Acquisitions
- Product Design
- Network Design
- SAN
- Remote Access
- Mobile Technology
- Wireless Networking
- VPLS
- Disaster Recovery
- Mergers and Acquisitions
- Process Improvement
- Customer Relationship Management Crm
- Leadership
- Project Management
- Customer Relationship Management
Jon Roby Summary
- Jon Roby, based in Wakefield, GB, is currently a Customer Success Manager at Arqiva. Jon Roby brings experience from previous roles at Arqiva. Jon Roby holds a Bachelor of Science (BSc) in Geological and Earth Sciences/Geosciences @ University of Bristol. With a robust skill set that includes 3rd Line Support, Active Directory, Agile Methodologies, Analytical Skills, Analytics and more. Jon Roby has 3 emails and 2 mobile phone numbers on RocketReach.
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