Jon Patch Email & Phone Number
Director of Customer Experience and Product Operations @ Offset
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Jon Patch Location
- Santa Rosa, CA, US
Jon Patch Work
- Director of Customer Experience and Product Operations @ (January 2023 - Present)
- Support Manager @ (July 2020 - July 2022)
- Customer Experience Manager @ (November 2018 - May 2020)
- Customer Success Manager @ (December 2017 - February 2018)
- Customer Success Manager @ (January 2017 - November 2017)
- Manager, Support Operations and Customer Success @ (July 2012 - October 2016)
Jon Patch Education
- University of Utah
Bachelor’s Degree (Jazz Composition)
2002-2007
Jon Patch Skills
- Account Management
- Client Services
- Communication
- Contact Center Operations
- Contact Centers
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Documentation
- Integration
- Leadership
- Management
- Marketing Strategy
- Operations Management
- Outsourcing
- Problem Solving
- Product Management
- Product Support
- Project Management
- Relationship Building
- Renewals
- Software as a Service (SaaS)
- Team Building
- Team Leadership
- Teamwork
- Technical Support
- Time Management
- Training
- Troubleshooting
- Microsoft Word
- Customer Relationship Management Crm
- Strategy
- Software as a Service Saas
- PowerPoint
- Customer Relationship Management
- Software as a Service
Jon Patch Summary
- Jon Patch, based in Santa Rosa, CA, US, is currently a Director of Customer Experience and Product Operations at Offset. Jon Patch brings experience from previous roles at Tandem, Zeus , Algolia and Symphony Commerce. Jon Patch holds a 2002 - 2007 Bachelor’s Degree in Jazz Composition @ University of Utah. With a robust skill set that includes Account Management, Client Services, Communication, Contact Center Operations, Contact Centers and more. Jon Patch has 4 emails and 1 mobile phone numbers on RocketReach.
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