Jon M. Email & Phone Number
Senior Director Support and Operations @ Gametime United
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Jon M. Location
- United States
Jon M. Work
- 2019 -now Senior Director Support and Operations @
- 2017 -2019 Director of Customer Experience @
- 2017 -2017 Head of Support @
- 2010 -2017 Founder and Principal @ Serious Cx
- 2013 -2016 Senior Director of Customer Care @
- 2012 -2013 Senior Director of Operations @ Techshed
- 2010 -2012 Director of Business Planning and Operations @
- 2008 -2010 Senior Manager Worldwide Customer Care @
- 2004 -2008 Director of Global Customer Support @
- 2001 -2003 Director of Customer Support @
- 1999 -2001 Director of Customer Operations @
- 1997 -1999 Senior Manager Technical Support @
- 1996 -1998 Broadcast Operations Consultant @
- 1994 -1997 Senior Manager, Latam Customer Operations @
- 1993 Senior Manager, Customer Operations @
- 1980 -1986 Producer, Assignment Editor, Photographer @ Various Television Stations
Jon M. Education
- University of Oklahoma
(Communications)
1984-1988
Jon M. Skills
- Strategic Planning
- Social Media
- Business Intelligence
- Latin America
- Brazilian Portuguese
- Unix
- Business Transformation
- Television Production
- saas
- Acquisition Integration
- Segmentation
- Program Management
- Customer Loyalty
- Enterprise Software
- Consumer Products
- RightNow
- Call Center Operations
- Oracle
- Call Center
- Customer Service
- Cloud Computing
- Call Centers
- Product Management
- E-commerce
- Start-ups
- Video Production
- Cross-functional Team Leadership
- Leadership
- Outsourcing
- Management
- Sales Operations
- Customer Satisfaction
- CRM
- Business Process
- Team Building
- Executive Management
- Strategic Partnerships
- Strategy
- Customer Experience
- Brand Loyalty
- Analytics
- Go-to-market Strategy
- Vendor Management
- E Commerce
- Start Ups
- Cross Functional Team Leadership
- Go to Market Strategy
- Customer Relationship Management
- Software as a Service
Jon M. Summary
- Jon M., based in United States, is currently a Senior Director Support and Operations at Gametime United. Jon M. brings experience from previous roles at Gluru, Robinhood, Serious Cx and Anki. Jon M. holds a 1984 - 1988 University of Oklahoma. With a robust skill set that includes Strategic Planning, Social Media, Business Intelligence, Latin America, Brazilian Portuguese and more. Jon M. has 2 emails on RocketReach.
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