2021 -2022 Program Manager, Service Operations and Project Governance @
2020 -2021 Senior Manager, Performance Programs @
2018 -2020 Program Manager, Process Excellence @
2017 -2018 Program Manager - Retail Implementations @
2016 -2017 Director, Contact Center and Workforce Management @
2009 -2017 Adjunct Professor @
2014 -2016 Director, Member Contact @
2012 -2014 Director, Surplus Lines Operations @
2012 -2014 Manager of Operations and Training, National Accounting Center @
2011 -2012 Management Consultant @
2010 -2011 Director, North American Client Care and Implementation @
2008 -2010 Human Capital and Organization Development Consultant @ Freelance
2003 -2008 Sales Manager, Corporate Accounts and Americas Channel Group @
2003 -2008 Regional Operations Manager @
2003 -2008 Sales Manager, Association Group @
2000 -2002 Business Analyst @
Jon Laster Education
Vanderbilt University
M.Ed. (Leadership and Organizational Performance)
Aquinas College
Archbishop Moeller High School
Jon Laster Skills
Business Strategy
Strategic Planning
Process Optimization
Project Management
Leadership Development
Organizational Development
Organizational Design
Human Capital Management
Business Process Improvement
Delivering Results
Change Management
Personnel Management
Program Management
Strategy
Leadership
Coaching
Human Resources
Management
Management Consulting
Business Analysis
Analysis
Consulting
Human Resources (HR)
Customer Base
Bmi
Regulations
Business Administration
Google Groups
Interviews
Training
Customer Service
North America
Financial Structuring
Networking
North American
Legal Compliance
Workforce Management
Defects
Writing
Sales Management
Technical Support
Succession Planning
Architecture
Analytics
New Service
Applications
Career Counseling
Factory
Multi Site
Business Units
Customer Experience
Patient
Video Services
Composers
Budgets
Risk
Net Promoter Score
Calibration
Developmental
Road
Business Operations
Reporting
Customer Support
Resource Management
Personal Coaching
Organizational Growth
Operations
Temporary Placement
Accountability
Interest Rates
WINS
Sound
Provider Networks
Enterprise Software
Consolidation
Business Partners
Flows
Medium Business
Non Clinical
Research
Headcount
Development Programs
Process Design
Investments
Touch
Country
Human Capital
Sales Coaching
Bridge
Dell Computers
Liberal Arts
Sales
Business Alignment
Scripting
Supplier Evaluation
Payments
Contact Centers
Sales and Marketing
Discrete
National Accounts
Musical Theatre
AV
Economic Growth
Apparel
Operational Support
Population Health
Nashville
Call Centers
Revenue
Suppliers
Corporate Training
Communication
Deliver Results
Americas
Routing
Customer Relations
Surplus Lines
Print
Six Sigma
Organizational
Business Process
Throughput
Microsoft
Gap Analysis
Xerox
Workflow
Microsoft Office
Marketing
ACE
Profit
New Business Development
Hotels
Organizational Performance
Meaningful
Policies and Procedures
IVR
Clinical Research
Yellow Belt
K 12
Accounting
Operational Excellence
Internal Audit
Network Communications
IT Strategy
Technical Execution
Hospitality
Broadcast
Reduced Costs
Drawing
Commitment to Excellence
Time to Market
Apple
Phase
Order Fulfillment
Materials
Corporate Finance
Customer Facing
Delivers Results
Preparedness
Units
Curriculum Design
Organizational Structure
Green Belt
Delivery
Tax
Healthcare
Channel
Negative
Salesforce.com
Results Driven
Evaluation
Information Quality
Communication Training
Engineering
Insurance
Forecasting
Business Services
Surveying
Seat
High Profile
Staff Development
Escalation
House
Reports
Operational Improvement
Benchmarking
Integration
Voice of the Customer
Transactional
Product Diversification
Piloting
Risk Management
Music
Electronics
Deployed
Philosophy
High Impact
Client/server
Performance Management
Career Preparation
Caliber
ACD
Capacity Management
Customer Retention
CRM
Solution
Service Providers
Tough
Visibility
Client Services
Segments
Social Influence
Organizational Leadership
Government Contract
Infrastructure
India
Channel Sales
Data Migration
Business Development
Reinsurance
Background Checks
Affinity
Thinker
Financial Forecasting
Responsibility
Distribution
Global Management
Serving
Financial Modeling
Cost
Global Operations
Corporations
Project
Institutions
Concepts
Business Intelligence
Rigorous
Measurements
Nursing
Conceptual Modeling
Strategies
Scalability
Dashboard
Legal Advice
Process Improvement
Campaigns
Admissions
Patient Outcomes
Davidson
Revenue Analysis
Finance
International
Ena
HR Consulting
Customer Satisfaction
Five9
Cloud Computing
Team Building
Vendor Relationship Management
Metrics
Business Continuity
Schemes
Process Evaluation
Talent Pool
Jon Laster Summary
Jon Laster, based in Nashville, TN, US, is currently a HR Program Manager | Organizational Development and Learning at Ascension. Jon Laster brings experience from previous roles at Ascension, Radiology Partners, Asurion and Lyft. Jon Laster holds a M.Ed. in Leadership and Organizational Performance @ Vanderbilt University. With a robust skill set that includes Business Strategy, Strategic Planning, Process Optimization, Project Management, Leadership Development and more. Jon Laster has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Jon Laster?
Find contact details for 700 million professionals.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.