2021 -
2022 Director of Service Delivery and Customer Engagement @
2018 -
2021 Director Of Operations @
2011 -
2018 Sales Engineer @
2009 -
2011 Sales Engineer @
2006 -
2009 Technical Call Center Operations Manager @
2001 -
2006 Regional Operations Manager @
1998 -
2001 Implementation Engineer @ McIworldcom
1994 -
1998 Network Software Technician and Customer Service Coordinator @
1989 -
1992 United States Navy @
Jon Kopczyk Education
Wayland Baptist University
Bachelor Of Science (Education)
1993
-
1998
Trailhead by Salesforce
Jon Kopczyk Skills
Telecommunications
Management
VoIP
Telephony
MPLS
SIP
Managed Services
Unified Communications
Network Design
Call Center
Cloud Computing
LAN-WAN
Routing
Data Center
SaaS
Networking
Co-location
PRI
Hosted Services
Salesforce Lightning
Broadsoft Broadworks
Atlassian Jira
Lucidchart
Visio
WebEx
Zoom
Google Meet
G suite
Microsoft Office
Operations Management
Employee Engagement
Leadership
Customer Engagement
Customer Experience
Service Delivery
Salesforce.com
UCaaS
Jon Kopczyk Summary
Jon Kopczyk, based in Clinton Township, MI, US, is currently a Manager of Network Operations at Clear Rate. Jon Kopczyk brings experience from previous roles at TelNet Worldwide, Telegration | Acquired by AppSmart, BullsEye Telecom and Grid4 Communications. Jon Kopczyk holds a 1993 - 1998 Bachelor Of Science in Education @ Wayland Baptist University. With a robust skill set that includes Telecommunications, Management, VoIP, Telephony, MPLS and more. Jon Kopczyk has 4 emails and 1 mobile phone numbers on RocketReach.
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