Jon Kaplan Email & Phone Number
VP, Go to Market @ CustomGPT
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Jon Kaplan Location
- Boston, MA, US
Jon Kaplan Work
- 2026 -now VP, Go to Market @
- 2026 -2026 Head of Enterprise Growth @
- 2023 -now Head of Customer Engagement @
- 2024 -2026 Enterprise Customer Success Manager @
- 2021 -2022 Global Head of Customer Success @
- 2019 -2021 Senior Director, Customer Success, US and EMEA @
- 2018 -2019 Director, Customer Success East @
- 2015 -2018 Director, Enterprise Customer Success @
- 2014 -2015 Director, Customer Success @
- 2014 -2014 Senior Manager, Program Success @
- 2013 -2014 Senior Account Manager @
- 2012 -2013 Client Director @
- 2010 -2012 Relationship Manager and Account Manager @
- 2008 -2010 Assistant VP, Product Manager and Product Development and Strategy @ State Street Global Markets
- 2006 -2008 Trading Application Support Specialist @ State Street Global Markets
- 2008 -2010 Assistant VP, Product Manager and Product Development and Strategy @ State Street Global Markets
- 2006 -2008 Trading Application Support Specialist @ State Street Global Markets
- 2004 -2006 Operations Management Specialist @ State Street Corporation
- 2002 -2003 Production Coordinator @ E.S. Originals Branded Group/Roots Footwear
- 1999 -2000 Assistant Manager @
Jon Kaplan Education
- Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (M.B.A.) (Beta Gamma Sigma)
2011-2014 - Wentworth Institute of Technology
Technology Management (Business, IT, Client Relationships)
Jon Kaplan Skills
- Account Management
- Business Analysis
- Customer Service
- New Business Development
- Problem Solving
- Analysis
- Microsoft Office
- Team Building
- Relationship Management
- Project Planning
- Technology Management
- Manage Client Relationships
- Business Process Improvement
- Dispute Resolution
- Logistics
- Infrastructure Management
- Product Development
- Software Implementation
- Troubleshooting
- Client Onboarding
- Process Improvement
- Cross-functional Team Leadership
- Management
- Enterprise Software
- Integration
- Training
- Business Strategy
- Software Documentation
- CRM
- Strategy
- Project Management
- Operations Management
- SaaS
- Strategic Planning
- Vendor Management
- Product Management
- Salesforce.com
- Cloud Computing
- Business Intelligence
- Solution Selling
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Business Development
- Securities Lending
- End Users
- Wholesale
- SQL
- Process Analysis
- Cross Functional Team Leadership
- Business Requirements
- Testing
- Advent
- Technology Industries
- Streamlining
- Global Marketing
- Cash Flow Forecasting
- Customer Relationship Management Crm
- Communication
- Disruption
- Contractual Agreements
- Accounting
- Professional Background
- Unix
- Internal Audit
- Boston
- Cultivating
- Tokyo
- Documentation
- London
- Software as a Service Saas
- Coordination
- Client Focused
- Executive Management
- Matching
- Strategic Business
- JavaScript
- Nurturing
- Guidelines
- Customer Experience
- Parties
- Sydney
- Interfaces
- Financial Services
- Customer Support
- Footwear
- New York
- Small Office
- Customer Engineering
- Sla
- Operations
- Secure Messaging
- Originals
- Referrals
- Stakeholders
- Metrics
- SWIFT payments
- Supplies
- Multi Disciplinary
- Delivery
- Budgets
- North America
- SDLC
- Onboarding
- Hong Kong
- Responsibility
- Change Process
- System
- Compliance
- Custodians
- Endorsements
- Needham
- Monitors
- Infrastructure
- Inside Sales
- Rate
- Wear
- Asia
- Telecommunications
- Marketing
- Europe
- Autonomy
- Software
- Applications
- Project
- Platforms
- Cash
- SWIFT messaging
- Customer Satisfaction
- Finance
- Help Desk Support
- STP
- Linux
- Product Testing
- Revenue
- Creative Solutions
- Newton
- Negative
- Up Selling
- Fostering
- Cash Management
- Trading
- Harvesting
- Home Offices
- RMS
- Mediation
- Foreign Currency
- Sales
- Business Review
- Cycles
- R
- Driving
- Settlement
- Project Teams
- Workflow
- Cross Selling
- Client Services
- Attrition
- Fidelity
- Hats
- Pipelines
- Automation
- Customer Relationship Management
- Software as a Service
Jon Kaplan Summary
- Jon Kaplan, based in Boston, MA, US, is currently a VP, Go to Market at CustomGPT.ai. Jon Kaplan brings experience from previous roles at CustomGPT.ai, ORAM Cybersecurity Advisors, Akeneo: The Product Experience Company and Alpaca. Jon Kaplan holds a 2011 - 2014 Master of Business Administration (M.B.A.) in Beta Gamma Sigma @ Babson College - Franklin W. Olin Graduate School of Business. With a robust skill set that includes Account Management, Business Analysis, Customer Service, New Business Development, Problem Solving and more. Jon Kaplan has 3 emails and 1 mobile phone numbers on RocketReach.
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