Jon Ibrahim Email & Phone Number
Senior Director of Customer Experience @ FORT Robotics
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Jon Ibrahim Location
- Pittsburgh, PA, US
Jon Ibrahim Work
- 2026 -now Senior Director of Customer Experience @
- 2015 -2026 Senior Director, Customer Success @
- 2009 -2014 Electronics Technician, Second Class @
- 2005 -2009 Lead Telecommunications Specialist @
Jon Ibrahim Education
- Northwestern University - Kellogg School of Management
Master of Business Administration - MBA
2024-2026 - Southern New Hampshire University
Bachelor of Science - BS (Technical Management)
Jon Ibrahim Skills
- Automation
- Management
- customer service
- Troubleshooting
- Manufacturing
- Continuous Improvement
- Product Development
- Electronics
- Lean Manufacturing
- Testing
- Project Management
- Safety Management Systems
- Customer Relationship Management (CRM)
- Integration
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Program Management
- Software Development Life Cycle (SDLC)
- Agile Methodologies
- Strategic Planning
- Telecommunications
- Account Management
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Leadership
- Cross-functional Team Leadership
- Training
- Team Leadership
- Team Building
- Networking
- Technical Support
- Computer Hardware
- Start-ups
- Data Analysis
- Customer Experience
- Presentations
- Technical Writing
- Employee Training
- Onboarding
- Solution Implementation
- Salesforce Lightning
- Field Service
- Linux
- Lean Management
- Contract Negotiation
- Negotiation
- P&L Management
- Entrepreneurship
- Sales Process
Jon Ibrahim Summary
- Jon Ibrahim, based in Pittsburgh, PA, US, is currently a Senior Director of Customer Experience at FORT Robotics. Jon Ibrahim brings experience from previous roles at Seegrid, US Navy and Advanced Communication Solutions, Inc. (ACS). Jon Ibrahim holds a 2024 - 2026 Master of Business Administration - MBA @ Northwestern University - Kellogg School of Management. With a robust skill set that includes Automation, Management, customer service, Troubleshooting, Manufacturing and more. Jon Ibrahim has 1 emails and 1 mobile phone numbers on RocketReach.
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