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Jon Hughes Location
Atlanta, GA, US
Jon Hughes Work
2020 -now Managing Partner @
2019 -2020 Partner @
2018 -2019 Principal | Lead SME, Customer Centricity Practice @
2016 -2017 Principal | SME, CX and Financial Services @
2007 -2015 Principal Consultant @
2001 -2006 Senior Consultant @
1997 -2001 Research Director @
1993 -1996 Research Analyst @
Jon Hughes Education
University of Nebraska-Lincoln
Master of Science (M.Sc.) (Survey Research and Methodology)
1999
University of Toronto
Bachelor of Arts - BA (Political Science | Quantitative Methods)
1995
Jon Hughes Skills
Management Consulting
Strategy
Analytics
Employee Engagement
Change Management
Business Strategy
Data Analysis
Strategic Planning
Market Research
Organizational Development
Organizational Design
Program Management
Executive Coaching
Strategic Consulting
Customer Experience
Customer Insight
Customer Satisfaction
Customer Service
Data Modeling
Sample Design
Data Collection
Customer Experience Management
Customer Experience Consulting
Customer Experience Design
Performance Management
Organizational Performance Management
Incentive Programs
Performance Improvement
Financial Services
Retail Banking
Voice of the Customer
Voice of the Customer Analysis
Jon Hughes Summary
Jon Hughes, based in Atlanta, GA, US, is currently a Managing Partner at ALA Consulting Group. Jon Hughes brings experience from previous roles at ALA Consulting Group and Gallup. Jon Hughes holds a Master of Science (M.Sc.) in Survey Research and Methodology @ University of Nebraska-Lincoln. With a robust skill set that includes Management Consulting, Strategy, Analytics, Employee Engagement, Change Management and more. Jon Hughes has 1 emails and 1 mobile phone numbers on RocketReach.
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