Jon Helin Email & Phone Number
Director Customer Experience @ Mercury - Banking for Startups
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Jon Helin Location
- Denver, CO, US
Jon Helin Work
- Director Customer Experience @ (February 2026 - Present)
- VP Customer Support @ (January 2022 - February 2026)
- Director Support and Business Operations @ (January 2017 - January 2022)
- Director Global Support Operations @ (February 2014 - January 2017)
- Sr. Director Service Delivery @ (March 2013 - November 2013)
- Senior Director Customer Success @ (January 2012 - January 2013)
- Vice President Operations @ (October 2005 - November 2011)
- Director Support Services @ MFS (December 2001 - October 2005)
- Director Network Support @ Cable & Wireless (August 2000 - January 2002)
- Manager Internet Support @ (June 1996 - August 2000)
Jon Helin Education
- American University
Jon Helin Skills
- Call Center
- Start-ups
- Customer Relations
- Hiring
- Budgeting
- Program Management
- Customer Service
- Executive Management
- Outsourcing
- Business Process
- Operations Management
- Recruiting
- Budgets
- Technical Support
- Management
- CRM
- Call Centers
- SaaS
- Process Improvement
- Cross-functional Team Leadership
- Leadership
- Change Management
- Quality Assurance
- Networking
- Training
- Service Delivery
- Sales
- Vendor Management
- Enterprise Software
- Strategy
- Customer Experience
- Cloud Computing
- Product Management
- Professional Services
- Telecommunications
- Business Development
- Strategic Partnerships
- Analytics
- Contact Centers
- Business Process Improvement
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Customer Success
- Fraud Investigations
- Performance Management
- Start-up Environment
- Customer Relationship Management Crm
- HubSpot
- Cross Functional Team
- Start Ups
- Service Operations
- Software As A Service Saas
- Data Analysis
- Strategic Planning
- Operations
- Cross Functional Team Leadership
- Start Up Environment
- Customer Relationship Management
- Software as a Service
Jon Helin Summary
- Jon Helin, based in Denver, CO, US, is currently a Director Customer Experience at Mercury. Jon Helin brings experience from previous roles at Calendly, doxo, Avalara and Carbonite. Jon Helin holds a American University. With a robust skill set that includes Call Center, Start-ups, Customer Relations, Hiring, Budgeting and more. Jon Helin has 2 emails and 1 mobile phone numbers on RocketReach.
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