2017 -2022 Director Support and Business Operations @
2014 -2017 Director Global Support Operations @
2013 -2013 Sr. Director Service Delivery @
2012 -2013 Senior Director Customer Success @
2005 -2011 Vice President Operations @
2001 -2005 Director Support Services @ MFS
2000 -2002 Director Network Support @ Cable & Wireless
1996 -2000 Manager Internet Support @
Jon Helin Education
American University
Jon Helin Skills
Call Center
Start-ups
Customer Relations
Hiring
Budgeting
Program Management
Customer Service
Executive Management
Outsourcing
Business Process
Operations Management
Recruiting
Budgets
Technical Support
Management
CRM
Call Centers
SaaS
Process Improvement
Cross-functional Team Leadership
Leadership
Change Management
Quality Assurance
Networking
Training
Service Delivery
Sales
Vendor Management
Enterprise Software
Strategy
Customer Experience
Cloud Computing
Product Management
Professional Services
Telecommunications
Business Development
Strategic Partnerships
Analytics
Contact Centers
Business Process Improvement
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Customer Success
Fraud Investigations
Performance Management
Start-up Environment
Customer Relationship Management Crm
HubSpot
Cross Functional Team
Start Ups
Service Operations
Software As A Service Saas
Data Analysis
Strategic Planning
Operations
Cross Functional Team Leadership
Start Up Environment
Customer Relationship Management
Software as a Service
Jon Helin Summary
Jon Helin, based in Kirkland, WA, US, is currently a Director Customer Experience at Mercury. Jon Helin brings experience from previous roles at Calendly, doxo, Avalara and Carbonite. Jon Helin holds a American University. With a robust skill set that includes Call Center, Start-ups, Customer Relations, Hiring, Budgeting and more. Jon Helin has 3 emails and 1 mobile phone numbers on RocketReach.
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