2004 -
2015 Regional Incident and Problem Manager @
2011 -
2013 IST Global Incident Manager @
Jon Freyer Education
SUNY Polytechnic Institute
BS (Computer Science)
1988
-
1993
Jon Freyer Skills
ITIL
Change Management
Incident Management
Problem Management
IT Service Management
IT Operations
Technical Support
Knowledge Management
Project Management
Vendor Management
Process Improvement
Service Delivery
Troubleshooting
IT Management
IT Strategy
Management
Help Desk Support
Stakeholder Management
Governance
Service Management
Project Delivery
Program Management
Infrastructure
Windows XP
Managed Services
Integration
Service Desk
Business Process Improvement
Service Improvement
Project Planning
Business Analysis
SharePoint
Data Center
Configuration Management
Process Management
Software Documentation
Risk Management
Process Engineering
Requirements Analysis
Business Process
Security
IT Outsourcing
Business Continuity
Operations Management
ITIL Certified
Disaster Recovery
Team Leadership
Resource Management
BMC Remedy
Business Intelligence
Jon Freyer Summary
Jon Freyer, based in Denver, CO, US, is currently a None at None. Jon Freyer brings experience from previous roles at None, Insight Global and BP. Jon Freyer holds a 1988 - 1993 BS in Computer Science @ SUNY Polytechnic Institute. With a robust skill set that includes ITIL, Change Management, Incident Management, Problem Management, IT Service Management and more. Jon Freyer has 1 mobile phone numbers on RocketReach.
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