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Jon Bickert Location
Flower Mound, TX, US
Jon Bickert Work
2024 -now Director of IT @
2016 -now Sr Director @
2012 -2016 Director @
2006 -2012 Senior Manager @
2004 -2006 PMO Manager - Telecom (contractor) @
2001 -2004 Technology Manager @
2000 -2001 Telecom Manager @ Riddle Technologies
1999 -2000 Development Manager @
1998 -1999 Advanced Systems Engineer @
1993 -1998 IVR Product Manager and R and D Team Lead @
1991 -1993 Programmer and Analyst @ CBIS
1990 -1991 Software Design Engineer @
1987 -1990 Programmer @ School of Tomorrow
Jon Bickert Education
International Institute 1984-1987
God's Bible School
(Theology)
1980-1986
Jon Bickert Skills
Call Centers
IVR
Telecommunications
Process Improvement
Vendor Management
Project Management
ACD
Analysis
Team Leadership
Business Intelligence
CTI
Strategic Planning
Service Level Agreements
Contract Negotiation
Call Routing
Enterprise Software
Cost Savings Strategies
VoIP
Account Management
Cross-functional Team Leadership
Management
Leadership
Contact Centers
Release Management
Cross Functional Team Leadership
JavaScript
Public Speaking
Information Security
Jon Bickert Summary
Jon Bickert, based in Flower Mound, TX, US, is currently a Director of IT at A.G. Risk Management Inc.. Jon Bickert brings experience from previous roles at Blackhawk Network, parago and Verizon. Jon Bickert holds a 1984 - 1987 International Institute. With a robust skill set that includes Call Centers, IVR, Telecommunications, Process Improvement, Vendor Management and more. Jon Bickert has 2 emails and 3 mobile phone numbers on RocketReach.
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