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Jon B. Location
Reading, GB
Jon B. Work
IT @ (August 2024 - Present)
Head of Operations and Security @ Instant access technologies Limited (February 2024 - March 2024)
NOC and Technical Support Manager @ (May 2022 - August 2023)
Head Of Service Delivery @ (July 2018 - May 2022)
Technical Support Manager @ (November 2016 - July 2018)
IT and Service Delivery Manager @ (March 2014 - October 2016)
Senior Desktop and Systems Administrator @ (May 2013 - March 2014)
Senior IT Support Specialist (Contract) @ (March 2012 - April 2013)
Senior IT Support Consultant @ (March 2008 - March 2012)
IT MANAGER @ (September 1999 - December 2007)
Jon B. Education
Ashmead School
Jon B. Skills
Active Directory
Project Management
Help Desk Support
Windows Server
Symantec Endpoint Protection
Windows 7
DHCP
Computer Hardware
DNS
Microsoft Exchange
Blackberry Enterprise Server
Servers
Windows XP
Technical Support
Service Delivery Management
Microsoft Suite and applications from ‘97-2010
Lotus Notes, Outlook/Exchange 2003-2010
Citrix, RemoteApp,VNC, PCAnywhere
Arcserve
Backup Exec
Sophos
Windows Server 2008
Windows Server 2003
Windows XP Professional
Help Desk Management
Team Leadership
LAN/WAN
TCP/IP
Avaya
Telephony
Customer Service
IT Service Management
IT Service Delivery
Project Delivery
Risk Management
Performance Management
Budget Management
Service-Level Agreements (SLA)
Incident Management
Audit Management
Release Management
Change Management
Customer Satisfaction
Customer Relationship Management (CRM)
ITIL
Management
Infrastructure
Service Delivery
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Leadership
SQL
Engineering
Business Analysis
Microsoft Suite and Applications From 97 2010
Outlook/Exchange 2003 2010
Lotus Notes
Remoteapp
Citrix
Dynamic Host Configuration Protocol Dhcp
Domain Name System Dns
Pcanywhere
Customer Relationship Management Crm
Service Level Agreements Sla
VNC
Office 365
Strategy
Professional Services
Windows 10
Domain Name System
Customer Relationship Management
Dynamic Host Configuration Protocol
Service Level Agreements
Jon B. Summary
Jon B., based in Reading, GB, is currently a IT at CliniMed Ltd. Jon B. brings experience from previous roles at Instant access technologies Limited, Giganet, Equity Networks Ltd and Simplyhealth. Jon B. holds a Ashmead School. With a robust skill set that includes Active Directory, Project Management, Help Desk Support, Windows Server, Symantec Endpoint Protection and more. Jon B. has 2 emails and 1 mobile phone numbers on RocketReach.
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