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Jomerson Barrera Location
Valenzuela, NCR, PH
Jomerson Barrera Work
2021 -now Site Operations Manager (Director of Operations) @
2020 -2021 Service Delivery Manager @
2019 -2020 Associate Director of Operations @
2018 -2018 Account Manager @
2016 -2018 Program Lead @ Convergys
2013 -2015 Operations Manager @ Convergys
2009 -2012 Team Manager @ Stream Global Services
2007 -2009 Sales Coach @ eTelecare Global Solutions
Jomerson Barrera Education
De La Salle-College of Saint Benilde 2016-2016
University of Perpetual Help - Dr. Jose G. Tamayo Medical University 2002-2006
Jomerson Barrera Skills
Team Management
BPO
Outsourcing
Performance Management
Call Centers
Customer Experience
Management
Process Improvement
Team Leadership
Leadership
Service Delivery
Customer Satisfaction
Contact Centers
Business Process Outsourcing (BPO)
Training
Customer Service
Operations Management
Customer Relationship Management (CRM)
Employee Engagement
Coaching
Employee Relations
Microsoft Office
Microsoft Word
Sales
Business Process Outsourcing Bpo
Business Process Outsourcing
Jomerson Barrera Summary
Jomerson Barrera, based in Valenzuela, NCR, PH, is currently a Site Operations Manager (Director of Operations) at transcosmos Information Systems Ltd. Jomerson Barrera brings experience from previous roles at transcosmos Information Systems Ltd, Sutherland and Convergys. Jomerson Barrera holds a 2016 - 2016 De La Salle-College of Saint Benilde. With a robust skill set that includes Team Management, BPO, Outsourcing, Performance Management, Call Centers and more. Jomerson Barrera has 2 emails on RocketReach.
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