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Jomerson Barrera Location
Valenzuela, NCR, PH
Jomerson Barrera Work
Site Operations Manager (Director of Operations) @ (July 2021 - Present)
Service Delivery Manager @ (June 2020 - August 2021)
Associate Director of Operations @ (January 2019 - June 2020)
Account Manager @ (August 2018 - December 2018)
Program Lead @ Convergys (March 2016 - July 2018)
Operations Manager @ Convergys (January 2013 - February 2015)
Team Manager @ Stream Global Services (September 2009 - November 2012)
Sales Coach @ eTelecare Global Solutions (January 2007 - September 2009)
Jomerson Barrera Education
De La Salle-College of Saint Benilde 2016-2016
University of Perpetual Help - Dr. Jose G. Tamayo Medical University 2002-2006
Jomerson Barrera Skills
Team Management
BPO
Outsourcing
Performance Management
Call Centers
Customer Experience
Management
Process Improvement
Team Leadership
Leadership
Service Delivery
Customer Satisfaction
Contact Centers
Business Process Outsourcing (BPO)
Training
Customer Service
Operations Management
Customer Relationship Management (CRM)
Employee Engagement
Coaching
Employee Relations
Microsoft Office
Microsoft Word
Sales
Business Process Outsourcing Bpo
Business Process Outsourcing
Jomerson Barrera Summary
Jomerson Barrera, based in Valenzuela, NCR, PH, is currently a Site Operations Manager (Director of Operations) at transcosmos Information Systems Ltd. Jomerson Barrera brings experience from previous roles at transcosmos Information Systems Ltd, Sutherland and Convergys. Jomerson Barrera holds a 2016 - 2016 De La Salle-College of Saint Benilde. With a robust skill set that includes Team Management, BPO, Outsourcing, Performance Management, Call Centers and more. Jomerson Barrera has 2 emails on RocketReach.
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