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Jokena Islam Location
Greensboro, NC, US
Jokena Islam Work
Customer Services Director @ (November 2011 - Present)
Therapist @ (December 2010 - November 2011)
Substance Use Counselor @ (October 2008 - July 2010)
Jokena Islam Education
University of Maryland
Master of Science - MS (Marriage and Family Therapy/Counseling)
2002-2004
The University of North Carolina at Chapel Hill
Bachelor of Arts - BA (PSYCHOLOGY)
1998-2002
Jokena Islam Skills
Analytical Skills
Business Correspondence
Call Center Administration
Call Center Development
Call Management
Call Monitoring
Call Quality
Client Counseling
Cognitive Behavioral Therapy (CBT)
Counseling
Critical Incident Debriefing
Critical Incident Response
Critical Thinking
Data Analysis
Disciplinary & Grievance Procedures
Family Therapy
Grievances
Group Therapy
Leadership
Management
Mental Health Counseling
Operations Management
People Management
Problem Solving
Program Management
Report Writing
Staff Development
Staff Scheduling
Supervisory Skills
Team Management
therapy
Jokena Islam Summary
Jokena Islam, based in Greensboro, NC, US, is currently a Customer Services Director at Sandhills Center. Jokena Islam brings experience from previous roles at BAART Programs and Growth Works. Jokena Islam holds a 2002 - 2004 Master of Science - MS in Marriage and Family Therapy/Counseling @ University of Maryland. With a robust skill set that includes Analytical Skills, Business Correspondence, Call Center Administration, Call Center Development, Call Management and more. Jokena Islam has 3 emails and 1 mobile phone numbers on RocketReach.
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